Subject Matter Expert (Support&Ops)
India
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Job Description
Subject Matter Expert (Support&Ops)
Noida, Uttar Pradesh

Job Summary

Workspace ONE Administrator / Mobility Engineer (BP Account)

Role Summary
Manage and support VMware Workspace ONE UEM for BP's enterprise mobility environment, ensuring secure device management, application deployment, compliance, and end-user support.

Key Responsibilities

  • Administer and maintain VMware Workspace ONE UEM and Workspace ONE Access.
  • Manage device lifecycle for Windows, macOS, iOS/iPadOS, and Android devices (Corporate & BYOD).
  • Configure profiles, compliance policies, device restrictions, certificates, and SSO settings.
  • Deploy and manage enterprise applications across desktop and mobile platforms.
  • Troubleshoot device enrollment, compliance, and application deployment issues.
  • Integrate Workspace ONE with Active Directory, Azure AD/Entra ID, and PKI infrastructure.
  • Support OS upgrades, patch management, and security policy implementation.
  • Create SOPs, KB articles, and operational documentation.
  • Work closely with stakeholders, service delivery teams, and support groups.
  • Participate in Incident, Problem, Change, and Service Request Management.

Required Skills

  • VMware Workspace ONE UEM Administration
  • Workspace ONE Access
  • MDM & MAM
  • Azure AD / Entra ID and Active Directory
  • PKI / Certificates
  • PowerShell Scripting
  • Troubleshooting Windows, macOS, iOS, and Android devices
  • Windows Autopilot and Microsoft Intune (Preferred)

Experience

  • 3+ years of experience in Enterprise Mobility/UEM.
  • Hands-on experience with Workspace ONE administration.
  • Experience supporting large enterprise environments.

BP Environment Exposure

  • Managing large-scale corporate and BYOD device fleets.
  • Application deployment and compliance enforcement.
  • Device enrollment troubleshooting and mobility support.
  • Security policy implementation and audit compliance support.

 

Key Responsibilities

Workspace ONE Administrator / Mobility Engineer (BP Account)

Role Summary
Manage and support VMware Workspace ONE UEM for BP's enterprise mobility environment, ensuring secure device management, application deployment, compliance, and end-user support.

Key Responsibilities

  • Administer and maintain VMware Workspace ONE UEM and Workspace ONE Access.
  • Manage device lifecycle for Windows, macOS, iOS/iPadOS, and Android devices (Corporate & BYOD).
  • Configure profiles, compliance policies, device restrictions, certificates, and SSO settings.
  • Deploy and manage enterprise applications across desktop and mobile platforms.
  • Troubleshoot device enrollment, compliance, and application deployment issues.
  • Integrate Workspace ONE with Active Directory, Azure AD/Entra ID, and PKI infrastructure.
  • Support OS upgrades, patch management, and security policy implementation.
  • Create SOPs, KB articles, and operational documentation.
  • Work closely with stakeholders, service delivery teams, and support groups.
  • Participate in Incident, Problem, Change, and Service Request Management.

Required Skills

  • VMware Workspace ONE UEM Administration
  • Workspace ONE Access
  • MDM & MAM
  • Azure AD / Entra ID and Active Directory
  • PKI / Certificates
  • PowerShell Scripting
  • Troubleshooting Windows, macOS, iOS, and Android devices
  • Windows Autopilot and Microsoft Intune (Preferred)

Experience

  • 3+ years of experience in Enterprise Mobility/UEM.
  • Hands-on experience with Workspace ONE administration.
  • Experience supporting large enterprise environments.

BP Environment Exposure

  • Managing large-scale corporate and BYOD device fleets.
  • Application deployment and compliance enforcement.
  • Device enrollment troubleshooting and mobility support.
  • Security policy implementation and audit compliance support.

 

Skill Requirements

Other Requirements
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.