Subject Matter Expert (Support&Ops)
India
Job Description
Subject Matter Expert (Support&Ops)
Bengaluru, Karnataka

Job Summary

To ensure on-time resolution of escalations/incidents through efficient analysis as per the SLA and quality norms and ensure positive customer satisfaction.

Key Responsibilities

3.3.1 Senior Penetration Tester

  • Desired Outcomes: Proactively identify and exploit vulnerabilities in applications, infrastructure, and human processes through ethical hacking. Provide clear, actionable remediation guidance and contribute to a stronger security posture.
  • Key Responsibilities:
  • Conduct advanced penetration tests on web applications, mobile applications, APIs, AI/ML systems, and infrastructure.
  • Perform red teaming exercises to simulate real-world attacks.
  • Integrate security testing into DevSecOps CI/CD pipelines.
  • Provide expert recommendations for vulnerability remediation.
  • Generate comprehensive penetration test reports.
  • Support during ongoing security incidents
  • Scope/Frequency:
  • Tier 1 – High-Frequency Applications
  • Count: 9 applications
  • Frequency: Once every 2 months
  • Cycles per year per app: 6
  • Total annual tests: 9 × 6 = 54 penetration tests/year
  • These applications typically involve:
  • High external exposure
  • Sensitive data
  • Frequent releases or configuration changes
  • Regulatory or business-critical functionality
  • Tier 2 – Annual Applications
  • Count: Approx. 61–65 applications (remaining portfolio)
  • Frequency: Minimum once per year
  • Total annual tests: 61–65 tests/year
  • These applications represent:
  • Lower change frequency
  • Controlled exposure
  • Stable functionality with periodic updates
  • Total Estimated Application Penetration Tests Per Year
  • Tier 1: 54 tests
  • Tier 2: 61–65 tests
  • Total: ~115–119 tests annually
  • Tier 3 – Red team engagements
  • Count: 2 Red team engagements per year (Objective: Simulate realistic adversary behavior to assess the Security vulnerabilities)
  • Mandatory Capabilities:
  • 10+ years of experience in penetration testing.
  • Deep expertise in OWASP Top 10, SANS Top 25, and MITRE ATT&CK framework.
  • Proven experience in web, mobile, API, and infrastructure penetration testing.
  • Strong reporting and communication skills.
  • Red teaming experience
  • Preferred Capabilities:
  • OSCP, OSWE, OSCE, or equivalent certifications highly preferred.
  • Experience with AI/ML security testing.
  • Experience with cloud security testing (AWS, Azure, GCP).

Skill Requirements

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Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.