Subject Matter Expert (Support&Ops)
India
Job Description
Subject Matter Expert (Support&Ops)
Gautam Buddha Nagar, Uttar Pradesh

Job Summary

Job Description: SAM Licensing SME

Experience: 7- 14 Years of Relevant Industry Experience

Title: SAM Licensing SME

Required Skills:

  • In-depth understanding and knowledge/ certification of more than 2 vendors licensing such as Microsoft, IBM, Oracle, SAP
  • Certifications in ITAM, SAM, or ITIL are preferred.
  • In depth knowledge on SAM tool -Flexera- Snow Atlas, ServiceNow SAM Pro
  • Good knowledge of various inventory/ discovery solutions, like ADDM, BigFix, SCCM, ServiceNow etc. etc.
  • Knowledge of Hardware Asset Management Processed, CMDB, Service Request Management process.
  • Depth knowledge on Publisher license metric.
  • Knowledge of Generating and reviewing software compliance position report.
  • Able to identify opportunities for software harvesting and optimization.
  • Good Presentation skills
  • Good working knowledge of MS Excel, MS Access, Power Point.

Roles and Responsibilities:

  • Responsible for implementing, configuring, and managing the Snow Atlas platform to support Software Asset Management (SAM), license compliance, asset discovery, optimization, and reporting activities
  • Generate License Compliance positions for Vendors like Microsoft, Adobe, Oracle etc.
  • Plan for renewals, renewal recommendations.
  • Harvesting & Optimization etc.
  • Day to Day SAM operation work (ELP Creation etc.)
  • Resource building and Resource planning
  • Training and Mentoring of the team.
  • Escalation handling.

 

Key Responsibilities

Job Description: SAM Licensing SME

Experience: 7- 14 Years of Relevant Industry Experience

Title: SAM Licensing SME

Required Skills:

  • In-depth understanding and knowledge/ certification of more than 2 vendors licensing such as Microsoft, IBM, Oracle, SAP
  • Certifications in ITAM, SAM, or ITIL are preferred.
  • In depth knowledge on SAM tool -Flexera- Snow Atlas, ServiceNow SAM Pro
  • Good knowledge of various inventory/ discovery solutions, like ADDM, BigFix, SCCM, ServiceNow etc. etc.
  • Knowledge of Hardware Asset Management Processed, CMDB, Service Request Management process.
  • Depth knowledge on Publisher license metric.
  • Knowledge of Generating and reviewing software compliance position report.
  • Able to identify opportunities for software harvesting and optimization.
  • Good Presentation skills
  • Good working knowledge of MS Excel, MS Access, Power Point.

Roles and Responsibilities:

  • Responsible for implementing, configuring, and managing the Snow Atlas platform to support Software Asset Management (SAM), license compliance, asset discovery, optimization, and reporting activities
  • Generate License Compliance positions for Vendors like Microsoft, Adobe, Oracle etc.
  • Plan for renewals, renewal recommendations.
  • Harvesting & Optimization etc.
  • Day to Day SAM operation work (ELP Creation etc.)
  • Resource building and Resource planning
  • Training and Mentoring of the team.
  • Escalation handling.

 

Skill Requirements

Job Description: SAM Licensing SME

Experience: 7- 14 Years of Relevant Industry Experience

Title: SAM Licensing SME

Required Skills:

  • In-depth understanding and knowledge/ certification of more than 2 vendors licensing such as Microsoft, IBM, Oracle, SAP
  • Certifications in ITAM, SAM, or ITIL are preferred.
  • In depth knowledge on SAM tool -Flexera- Snow Atlas, ServiceNow SAM Pro
  • Good knowledge of various inventory/ discovery solutions, like ADDM, BigFix, SCCM, ServiceNow etc. etc.
  • Knowledge of Hardware Asset Management Processed, CMDB, Service Request Management process.
  • Depth knowledge on Publisher license metric.
  • Knowledge of Generating and reviewing software compliance position report.
  • Able to identify opportunities for software harvesting and optimization.
  • Good Presentation skills
  • Good working knowledge of MS Excel, MS Access, Power Point.

Roles and Responsibilities:

  • Responsible for implementing, configuring, and managing the Snow Atlas platform to support Software Asset Management (SAM), license compliance, asset discovery, optimization, and reporting activities
  • Generate License Compliance positions for Vendors like Microsoft, Adobe, Oracle etc.
  • Plan for renewals, renewal recommendations.
  • Harvesting & Optimization etc.
  • Day to Day SAM operation work (ELP Creation etc.)
  • Resource building and Resource planning
  • Training and Mentoring of the team.
  • Escalation handling.

 

Other Requirements

Job Description: SAM Licensing SME

Experience: 7- 14 Years of Relevant Industry Experience

Title: SAM Licensing SME

Required Skills:

  • In-depth understanding and knowledge/ certification of more than 2 vendors licensing such as Microsoft, IBM, Oracle, SAP
  • Certifications in ITAM, SAM, or ITIL are preferred.
  • In depth knowledge on SAM tool -Flexera- Snow Atlas, ServiceNow SAM Pro
  • Good knowledge of various inventory/ discovery solutions, like ADDM, BigFix, SCCM, ServiceNow etc. etc.
  • Knowledge of Hardware Asset Management Processed, CMDB, Service Request Management process.
  • Depth knowledge on Publisher license metric.
  • Knowledge of Generating and reviewing software compliance position report.
  • Able to identify opportunities for software harvesting and optimization.
  • Good Presentation skills
  • Good working knowledge of MS Excel, MS Access, Power Point.

Roles and Responsibilities:

  • Responsible for implementing, configuring, and managing the Snow Atlas platform to support Software Asset Management (SAM), license compliance, asset discovery, optimization, and reporting activities
  • Generate License Compliance positions for Vendors like Microsoft, Adobe, Oracle etc.
  • Plan for renewals, renewal recommendations.
  • Harvesting & Optimization etc.
  • Day to Day SAM operation work (ELP Creation etc.)
  • Resource building and Resource planning
  • Training and Mentoring of the team.
  • Escalation handling.

 

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.