Subject Matter Expert (Support&Ops)
India
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Job Description
Subject Matter Expert (Support&Ops)
Noida, Uttar Pradesh

Job Summary

Job Description – Azure Virtual Desktop (AVD) L3 Engineer

Domain: Workplace Virtualization
Technology: Azure Virtual Desktop (AVD) Nerdio Manager Console

Key Responsibilities
Strong experience in Azure Virtual Desktop (AVD) administration and support.
Good knowledge of AVD Architecture, Host Pools, Workspaces, Application Groups, and Session Hosts.
Experience managing Windows 10/11 Enterprise Multi-Session environments.
Good working knowledge of Nerdio Manager Console for AVD provisioning, image management, auto-scaling, and cost optimization.
Strong troubleshooting skills for AVD user logon, session connectivity, and performance-related issues.
Hands-on experience with FSLogix Profile Containers and Office Containers.
Good knowledge of Azure Infrastructure Services including Virtual Machines, Storage Accounts, Virtual Networks, NSGs, and Load Balancers.
Experience in AVD image management, patching, and golden image maintenance.
Strong understanding of Microsoft Entra ID (Azure AD) and Hybrid Identity.
Experience in configuring and troubleshooting Group Policies (GPOs) for AVD environments.
Good knowledge of folder redirection, OneDrive, and profile management solutions.
Monitor and troubleshoot AVD environment using Azure Monitor, Log Analytics, and Insights.
Experience in troubleshooting FSLogix profile mounting, login delays, and profile corruption issues.
Good understanding of Azure networking concepts related to AVD.
Provide L3 support for critical incidents (P1/P2) and perform Root Cause Analysis (RCA).
Coordinate with Azure, Network, Security, and Microsoft support teams for issue resolution.
Working knowledge of PowerShell automation for AVD administration and operational tasks.

Required Skills
Azure Virtual Desktop (AVD)
Nerdio Manager Console
FSLogix
Microsoft Azure
Azure Files / Azure NetApp Files
Microsoft Entra ID (Azure AD)
Group Policy (GPO)
Windows 10/11 Multi-Session
Azure Monitor & Log Analytics
PowerShell
Preferred Certifications
AZ-104: Microsoft Azure Administrator
AZ-140: Azure Virtual Desktop Specialty

Key Responsibilities

Job Description – Azure Virtual Desktop (AVD) L3 Engineer

Domain: Workplace Virtualization
Technology: Azure Virtual Desktop (AVD) Nerdio Manager Console

Key Responsibilities
Strong experience in Azure Virtual Desktop (AVD) administration and support.
Good knowledge of AVD Architecture, Host Pools, Workspaces, Application Groups, and Session Hosts.
Experience managing Windows 10/11 Enterprise Multi-Session environments.
Good working knowledge of Nerdio Manager Console for AVD provisioning, image management, auto-scaling, and cost optimization.
Strong troubleshooting skills for AVD user logon, session connectivity, and performance-related issues.
Hands-on experience with FSLogix Profile Containers and Office Containers.
Good knowledge of Azure Infrastructure Services including Virtual Machines, Storage Accounts, Virtual Networks, NSGs, and Load Balancers.
Experience in AVD image management, patching, and golden image maintenance.
Strong understanding of Microsoft Entra ID (Azure AD) and Hybrid Identity.
Experience in configuring and troubleshooting Group Policies (GPOs) for AVD environments.
Good knowledge of folder redirection, OneDrive, and profile management solutions.
Monitor and troubleshoot AVD environment using Azure Monitor, Log Analytics, and Insights.
Experience in troubleshooting FSLogix profile mounting, login delays, and profile corruption issues.
Good understanding of Azure networking concepts related to AVD.
Provide L3 support for critical incidents (P1/P2) and perform Root Cause Analysis (RCA).
Coordinate with Azure, Network, Security, and Microsoft support teams for issue resolution.
Working knowledge of PowerShell automation for AVD administration and operational tasks.

Required Skills
Azure Virtual Desktop (AVD)
Nerdio Manager Console
FSLogix
Microsoft Azure
Azure Files / Azure NetApp Files
Microsoft Entra ID (Azure AD)
Group Policy (GPO)
Windows 10/11 Multi-Session
Azure Monitor & Log Analytics
PowerShell
Preferred Certifications
AZ-104: Microsoft Azure Administrator
AZ-140: Azure Virtual Desktop Specialty

Skill Requirements

Job Description – Azure Virtual Desktop (AVD) L3 Engineer

Domain: Workplace Virtualization
Technology: Azure Virtual Desktop (AVD) Nerdio Manager Console

Key Responsibilities
Strong experience in Azure Virtual Desktop (AVD) administration and support.
Good knowledge of AVD Architecture, Host Pools, Workspaces, Application Groups, and Session Hosts.
Experience managing Windows 10/11 Enterprise Multi-Session environments.
Good working knowledge of Nerdio Manager Console for AVD provisioning, image management, auto-scaling, and cost optimization.
Strong troubleshooting skills for AVD user logon, session connectivity, and performance-related issues.
Hands-on experience with FSLogix Profile Containers and Office Containers.
Good knowledge of Azure Infrastructure Services including Virtual Machines, Storage Accounts, Virtual Networks, NSGs, and Load Balancers.
Experience in AVD image management, patching, and golden image maintenance.
Strong understanding of Microsoft Entra ID (Azure AD) and Hybrid Identity.
Experience in configuring and troubleshooting Group Policies (GPOs) for AVD environments.
Good knowledge of folder redirection, OneDrive, and profile management solutions.
Monitor and troubleshoot AVD environment using Azure Monitor, Log Analytics, and Insights.
Experience in troubleshooting FSLogix profile mounting, login delays, and profile corruption issues.
Good understanding of Azure networking concepts related to AVD.
Provide L3 support for critical incidents (P1/P2) and perform Root Cause Analysis (RCA).
Coordinate with Azure, Network, Security, and Microsoft support teams for issue resolution.
Working knowledge of PowerShell automation for AVD administration and operational tasks.

Required Skills
Azure Virtual Desktop (AVD)
Nerdio Manager Console
FSLogix
Microsoft Azure
Azure Files / Azure NetApp Files
Microsoft Entra ID (Azure AD)
Group Policy (GPO)
Windows 10/11 Multi-Session
Azure Monitor & Log Analytics
PowerShell
Preferred Certifications
AZ-104: Microsoft Azure Administrator
AZ-140: Azure Virtual Desktop Specialty

Other Requirements

Job Description – Azure Virtual Desktop (AVD) L3 Engineer

Domain: Workplace Virtualization
Technology: Azure Virtual Desktop (AVD) Nerdio Manager Console

Key Responsibilities
Strong experience in Azure Virtual Desktop (AVD) administration and support.
Good knowledge of AVD Architecture, Host Pools, Workspaces, Application Groups, and Session Hosts.
Experience managing Windows 10/11 Enterprise Multi-Session environments.
Good working knowledge of Nerdio Manager Console for AVD provisioning, image management, auto-scaling, and cost optimization.
Strong troubleshooting skills for AVD user logon, session connectivity, and performance-related issues.
Hands-on experience with FSLogix Profile Containers and Office Containers.
Good knowledge of Azure Infrastructure Services including Virtual Machines, Storage Accounts, Virtual Networks, NSGs, and Load Balancers.
Experience in AVD image management, patching, and golden image maintenance.
Strong understanding of Microsoft Entra ID (Azure AD) and Hybrid Identity.
Experience in configuring and troubleshooting Group Policies (GPOs) for AVD environments.
Good knowledge of folder redirection, OneDrive, and profile management solutions.
Monitor and troubleshoot AVD environment using Azure Monitor, Log Analytics, and Insights.
Experience in troubleshooting FSLogix profile mounting, login delays, and profile corruption issues.
Good understanding of Azure networking concepts related to AVD.
Provide L3 support for critical incidents (P1/P2) and perform Root Cause Analysis (RCA).
Coordinate with Azure, Network, Security, and Microsoft support teams for issue resolution.
Working knowledge of PowerShell automation for AVD administration and operational tasks.

Required Skills
Azure Virtual Desktop (AVD)
Nerdio Manager Console
FSLogix
Microsoft Azure
Azure Files / Azure NetApp Files
Microsoft Entra ID (Azure AD)
Group Policy (GPO)
Windows 10/11 Multi-Session
Azure Monitor & Log Analytics
PowerShell
Preferred Certifications
AZ-104: Microsoft Azure Administrator
AZ-140: Azure Virtual Desktop Specialty
Apply now
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.