Subject Matter Expert (Support&Ops)
India
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Job Description
Subject Matter Expert (Support&Ops)
Gautam Buddha Nagar, Uttar Pradesh

Job Summary

Storage: NETAPP – L3\\\\r\\\\n*********************\\\\r\\\\nMinimum 7-10 years of solid experience on NetApp technologies, FAS, E-Series, NetApp Storage Grid, Amazon FSx for Netapp ONTAP.\\\\r\\\\nMinimum 7-10 years Solid hands-on experience on Data ONTAP cDOT (mandatory) and 7-MODE administration\\\\r\\\\nKnowledge (L2 level) on other block storage products such as VMAX, PURE, XTREMIO, ECS & Unity is mandatory.\\\\r\\\\nNetApp certifications (NetApp Certified Data Administrator, NetApp Certified SAN Implementation Engineer) will be plus.\\\\r\\\\nMinimum 7-10 years of Solid hands-on experience of vservers, namespace, NDO, Data motion etc.\\\\r\\\\nMinimum 7-10 years of Experience on NetApp OnCommand Unified Manager, OnCommand Insights, Cloud Insight and other NetApp tools.\\\\r\\\\nInstallation and configuration of a cluster into a SAN and NAS environment.\\\\r\\\\nExperience in storage virtualization with an understanding of, Array based virtualization.\\\\r\\\\nStorage consolidation Replication and Migration (including array based and host-based experience)\\\\r\\\\nStrong knowledge of backup and recovery management solutions related to NetApp like NDMP.\\\\r\\\\nDemonstrable experience of product management, solutions management, or commercial marketing\\\\r\\\\nAudit various backup environments from time to time and ensure integrity of backup and recovery setups and activities.\\\\r\\\\nDocument and implement changes to technical standards as and when required.\\\\r\\\\nAbility to interact with customers to ensure that the service is flexible, efficient an\\\\r\\\\nExperience in the management of multi-discipline teams in distributed locations.\\\\r\\\\nUse of ITIL service management framework to deliver best practice capabilities for TNT.\\\\r\\\\nPhysical FC & Network connectivity understanding. To resolve tickets/escalations/incidents, through root cause analysis, in adherence to SLA, quality, process & security standards to ensure positive customer feedback and value creation”\\\\r\\\\nShould be capable of prepare and update Standard Operating Procedure (SOP) Documents\\\\r\\\\nPerform SAN/NAS DR test on demand basis\\\\r\\\\n

Key Responsibilities

Storage: NETAPP – L3\\\\r\\\\n*********************\\\\r\\\\nMinimum 7-10 years of solid experience on NetApp technologies, FAS, E-Series, NetApp Storage Grid, Amazon FSx for Netapp ONTAP.\\\\r\\\\nMinimum 7-10 years Solid hands-on experience on Data ONTAP cDOT (mandatory) and 7-MODE administration\\\\r\\\\nKnowledge (L2 level) on other block storage products such as VMAX, PURE, XTREMIO, ECS & Unity is mandatory.\\\\r\\\\nNetApp certifications (NetApp Certified Data Administrator, NetApp Certified SAN Implementation Engineer) will be plus.\\\\r\\\\nMinimum 7-10 years of Solid hands-on experience of vservers, namespace, NDO, Data motion etc.\\\\r\\\\nMinimum 7-10 years of Experience on NetApp OnCommand Unified Manager, OnCommand Insights, Cloud Insight and other NetApp tools.\\\\r\\\\nInstallation and configuration of a cluster into a SAN and NAS environment.\\\\r\\\\nExperience in storage virtualization with an understanding of, Array based virtualization.\\\\r\\\\nStorage consolidation Replication and Migration (including array based and host-based experience)\\\\r\\\\nStrong knowledge of backup and recovery management solutions related to NetApp like NDMP.\\\\r\\\\nDemonstrable experience of product management, solutions management, or commercial marketing\\\\r\\\\nAudit various backup environments from time to time and ensure integrity of backup and recovery setups and activities.\\\\r\\\\nDocument and implement changes to technical standards as and when required.\\\\r\\\\nAbility to interact with customers to ensure that the service is flexible, efficient an\\\\r\\\\nExperience in the management of multi-discipline teams in distributed locations.\\\\r\\\\nUse of ITIL service management framework to deliver best practice capabilities for TNT.\\\\r\\\\nPhysical FC & Network connectivity understanding. To resolve tickets/escalations/incidents, through root cause analysis, in adherence to SLA, quality, process & security standards to ensure positive customer feedback and value creation”\\\\r\\\\nShould be capable of prepare and update Standard Operating Procedure (SOP) Documents\\\\r\\\\nPerform SAN/NAS DR test on demand basis\\\\r\\\\n

Skill Requirements

Storage NETAPP

Other Requirements

Storage: NETAPP – L3\\\\r\\\\n*********************\\\\r\\\\nMinimum 7-10 years of solid experience on NetApp technologies, FAS, E-Series, NetApp Storage Grid, Amazon FSx for Netapp ONTAP.\\\\r\\\\nMinimum 7-10 years Solid hands-on experience on Data ONTAP cDOT (mandatory) and 7-MODE administration\\\\r\\\\nKnowledge (L2 level) on other block storage products such as VMAX, PURE, XTREMIO, ECS & Unity is mandatory.\\\\r\\\\nNetApp certifications (NetApp Certified Data Administrator, NetApp Certified SAN Implementation Engineer) will be plus.\\\\r\\\\nMinimum 7-10 years of Solid hands-on experience of vservers, namespace, NDO, Data motion etc.\\\\r\\\\nMinimum 7-10 years of Experience on NetApp OnCommand Unified Manager, OnCommand Insights, Cloud Insight and other NetApp tools.\\\\r\\\\nInstallation and configuration of a cluster into a SAN and NAS environment.\\\\r\\\\nExperience in storage virtualization with an understanding of, Array based virtualization.\\\\r\\\\nStorage consolidation Replication and Migration (including array based and host-based experience)\\\\r\\\\nStrong knowledge of backup and recovery management solutions related to NetApp like NDMP.\\\\r\\\\nDemonstrable experience of product management, solutions management, or commercial marketing\\\\r\\\\nAudit various backup environments from time to time and ensure integrity of backup and recovery setups and activities.\\\\r\\\\nDocument and implement changes to technical standards as and when required.\\\\r\\\\nAbility to interact with customers to ensure that the service is flexible, efficient an\\\\r\\\\nExperience in the management of multi-discipline teams in distributed locations.\\\\r\\\\nUse of ITIL service management framework to deliver best practice capabilities for TNT.\\\\r\\\\nPhysical FC & Network connectivity understanding. To resolve tickets/escalations/incidents, through root cause analysis, in adherence to SLA, quality, process & security standards to ensure positive customer feedback and value creation”\\\\r\\\\nShould be capable of prepare and update Standard Operating Procedure (SOP) Documents\\\\r\\\\nPerform SAN/NAS DR test on demand basis\\\\r\\\\n
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.