Subject Matter Expert (Support&Ops)
India
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Job Description
Subject Matter Expert (Support&Ops)
Chennai, Tamil Nadu

Job Summary

Desktop publishing using Windows server 2016 / Windows 10 OS. Application publishing using XenDesktop 7.15 Expertise in remote administration of large server networks. • Basic understanding and hands on experience on windows server 2016 to manage Citrix infrastructure servers • Managing a XenDesktop VDI Environment. Creating V-Disks from PvS servers 7.15 / Citrix App Layer 4.9. • Maintaining the health of the Citrix farm and all infrastructure components in XenDesktop 7.15 farm. • Hands on experience and understanding on storefront 3.12 and Citrix Director tool 7.15 • Creating and maintaining Citrix policies and Citrix load balancing rules. Knowledge in Installing/Configuring Citrix XenApp Server on Microsoft Windows Server 2008. • Worked on several published applications issues and having hands on experience on troubleshooting the issues. Hands on experience on troubleshooting Citrix Access gateway 11.1. • Implementing group policy in AD. Independently resolve tickets within SLA Adheres to standard operating procedures / work instructions Provides inputs to modify/update/design standard operating procedures / work • Basic knowledge on VMware 6.0 and manage the VDI desktop environment • Managing Netscaler 11 MPX and GSLB • Citrix DAAS / Citrix XenApp & Xen desktop & Cloud / MCS & PVS / Hypervisor/ NetScaler /FSLogix/Wintel

Key Responsibilities

Desktop publishing using Windows server 2016 / Windows 10 OS. Application publishing using XenDesktop 7.15 Expertise in remote administration of large server networks. • Basic understanding and hands on experience on windows server 2016 to manage Citrix infrastructure servers • Managing a XenDesktop VDI Environment. Creating V-Disks from PvS servers 7.15 / Citrix App Layer 4.9. • Maintaining the health of the Citrix farm and all infrastructure components in XenDesktop 7.15 farm. • Hands on experience and understanding on storefront 3.12 and Citrix Director tool 7.15 • Creating and maintaining Citrix policies and Citrix load balancing rules. Knowledge in Installing/Configuring Citrix XenApp Server on Microsoft Windows Server 2008. • Worked on several published applications issues and having hands on experience on troubleshooting the issues. Hands on experience on troubleshooting Citrix Access gateway 11.1. • Implementing group policy in AD. Independently resolve tickets within SLA Adheres to standard operating procedures / work instructions Provides inputs to modify/update/design standard operating procedures / work • Basic knowledge on VMware 6.0 and manage the VDI desktop environment • Managing Netscaler 11 MPX and GSLB • Citrix DAAS / Citrix XenApp & Xen desktop & Cloud / MCS & PVS / Hypervisor/ NetScaler /FSLogix/Wintel

Skill Requirements

Desktop publishing using Windows server 2016 / Windows 10 OS. Application publishing using XenDesktop 7.15 Expertise in remote administration of large server networks. • Basic understanding and hands on experience on windows server 2016 to manage Citrix infrastructure servers • Managing a XenDesktop VDI Environment. Creating V-Disks from PvS servers 7.15 / Citrix App Layer 4.9. • Maintaining the health of the Citrix farm and all infrastructure components in XenDesktop 7.15 farm. • Hands on experience and understanding on storefront 3.12 and Citrix Director tool 7.15 • Creating and maintaining Citrix policies and Citrix load balancing rules. Knowledge in Installing/Configuring Citrix XenApp Server on Microsoft Windows Server 2008. • Worked on several published applications issues and having hands on experience on troubleshooting the issues. Hands on experience on troubleshooting Citrix Access gateway 11.1. • Implementing group policy in AD. Independently resolve tickets within SLA Adheres to standard operating procedures / work instructions Provides inputs to modify/update/design standard operating procedures / work • Basic knowledge on VMware 6.0 and manage the VDI desktop environment • Managing Netscaler 11 MPX and GSLB • Citrix DAAS / Citrix XenApp & Xen desktop & Cloud / MCS & PVS / Hypervisor/ NetScaler /FSLogix/Wintel

Other Requirements

Desktop publishing using Windows server 2016 / Windows 10 OS. Application publishing using XenDesktop 7.15 Expertise in remote administration of large server networks. • Basic understanding and hands on experience on windows server 2016 to manage Citrix infrastructure servers • Managing a XenDesktop VDI Environment. Creating V-Disks from PvS servers 7.15 / Citrix App Layer 4.9. • Maintaining the health of the Citrix farm and all infrastructure components in XenDesktop 7.15 farm. • Hands on experience and understanding on storefront 3.12 and Citrix Director tool 7.15 • Creating and maintaining Citrix policies and Citrix load balancing rules. Knowledge in Installing/Configuring Citrix XenApp Server on Microsoft Windows Server 2008. • Worked on several published applications issues and having hands on experience on troubleshooting the issues. Hands on experience on troubleshooting Citrix Access gateway 11.1. • Implementing group policy in AD. Independently resolve tickets within SLA Adheres to standard operating procedures / work instructions Provides inputs to modify/update/design standard operating procedures / work • Basic knowledge on VMware 6.0 and manage the VDI desktop environment • Managing Netscaler 11 MPX and GSLB • Citrix DAAS / Citrix XenApp & Xen desktop & Cloud / MCS & PVS / Hypervisor/ NetScaler /FSLogix/Wintel
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.