Subject Matter Expert (Support&Ops)
India
Job Description
Subject Matter Expert (Support&Ops)
Noida, Uttar Pradesh

Job Summary

 Primary Skill: • Security Systems Support: Provide advanced support for Microsoft Defender, including configuration, deployment, and management. • Threat Detection and Response: Monitor and respond to security incidents using Microsoft Defender for Endpoint\'s advanced threat protection features. Good understanding of KQL query. • Policy Management: Develop and enforce security policies and procedures to ensure endpoint protection from various platforms. • Vulnerability Management: dentification & Assessment, conduct in-depth analysis of MDE\'s vulnerability assessment results, Reporting, generate comprehensive reports, collaborate closely with IT operations, system administrators, application owners, and other relevant teams to plan, coordinate, and track remediation activities, sending notifications timely to end users and app owners for actively action on the reported vulnerability, Maintain and manage the Vulnerability Exception Register and Escalation Inventory, ensuring proper documentation, approvals, and governance. • 

Key Responsibilities

Troubleshooting: Enable and utilize troubleshooting mode in Microsoft Defender for Endpoint to diagnose and resolve issues related to antivirus features, performance, and compatibility. Perform advanced troubleshooting for high CPU usage, application compatibility, and other endpoint security issues. • Incident Response: Lead incident response efforts, including investigation, containment, eradication, and recovery. Advance Hunting with KQL. • Compliance: Ensure compliance with industry standards and regulatory requirements. • Integration: Integrate Microsoft Defender with other security tools and platforms. • Reporting: Generate and analyze security reports to identify trends and areas for improvement. • Lead and manage a team of security professionals, providing guidance, mentorship, and performance evaluations. Coordinate team activities, set goals, and ensure effective communication and collaboration within the team. • Training and Support: Provide training and support to end-users and IT staff on endpoint security best practices. Additional Skills: • Experience with other Microsoft security products, such as Azure Intune, SCCM, AD-GPO. • Knowledge of scripting and automation tools (e.g., PowerShell). • Strong communication and documentation skills. • Manage the team Qualifications: • Education: Bachelor’s degree in computer science, Information Technology, or a related field. • Certifications: Preferred certifications include Microsoft Certified: Security, Compliance, and Identity Fundamentals, CEH, SC-200. • Experience: Minimum 5 years of experience in cybersecurity, with a focus on endpoint security. • Skills: • In-depth knowledge of Microsoft Defender for Endpoint. • Strong understanding of the current threat landscape. • Experience with incident response and threat hunting. • Familiarity with security frameworks and compliance standards. • Excellent problem-solving and analytical skills.

Skill Requirements

NA

Other Requirements

NA

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.