Subject Matter Expert (Support&Ops)
India
Job Description
Subject Matter Expert (Support&Ops)
| Pune, MaharashtraBengaluru, Karnataka

Job Summary

We are seeking an experienced Program Manager with strong expertise in Cyber Security, Public Key Infrastructure (PKI), and Cryptography to lead strategic security initiatives across the organization. The role involves managing large-scale security programs, ensuring compliance, and driving implementation of secure identity, encryption, and certificate management solutions.

Key Responsibilities

Program ManagementLead and manage end-to-end cybersecurity programs with focus on PKI and cryptographic controls.Define program scope, timelines, budgets, risks, and deliverables.Coordinate with cross-functional teams (Security, IT, Infrastructure, DevOps, Compliance).Track progress using KPIs and report status to senior stakeholders.Drive governance frameworks, risk mitigation, and issue resolution. Cyber Security LeadershipDevelop and implement enterprise cybersecurity strategies aligned with business objectives.Ensure compliance with security standards such as:ISO 27001NISTPCI-DSSGDPR (if applicable)Conduct risk assessments and oversee remediation programs.Manage third-party security integrations and vendor relationships.🔹 PKI ManagementOversee deployment and lifecycle management of PKI infrastructure:Certificate Authorities (CA)Registration Authorities (RA)Certificate lifecycle automationManage digital certificates (SSL/TLS, code signing, client authentication).Ensure proper certificate rotation, renewal, and revocation processes.Lead initiatives for certificate inventory and compliance tracking.🔹 Cryptography ExpertiseDefine and enforce cryptographic standards and policies.Oversee implementation of cryptographic solutions:Encryption (data at rest & in transit)Key management systems (KMS, HSM)Ensure usage of industry-recommended algorithms (AES, RSA, ECC, SHA-2).Monitor vulnerabilities related to cryptographic implementations.🔹 Stakeholder & Governance ManagementEngage with business leaders to align security initiatives with organizational goals.Present program updates, risks, and recommendations to executive leadership.Establish governance models for PKI and cryptographic services.🔹 Risk & ComplianceIdentify and manage security risks related to PKI and encryption systems.Ensure adherence to regulatory and audit requirements.Support internal and external audits. 

Skill Requirements

EducationBachelor’s or Master’s degree in Computer Science, Information Security, or related field✅ Experience8–12+ years of experience in:Cyber SecurityProgram ManagementPKI and Cryptography✅ Core Technical SkillsStrong understanding of:PKI architecture and certificate lifecycle managementCryptographic protocols (TLS/SSL, IPSec, SSH)Encryption standards and key management (HSM, KMS)Experience with PKI tools (e.g., DigiCert, Entrust, Microsoft CA)Knowledge of cloud security (Azure, AWS, GCP) and certificate managementFamiliarity with Zero Trust Architecture✅ Program Management SkillsExpertise in:Agile / Scrum / Waterfall modelsRisk management and mitigationBudgeting and resource planningStrong documentation and reporting skills

Other Requirements

Certifications (Preferred)CISSP (Certified Information Systems Security Professional)CISM / CISAPMP / PRINCE2CCSP or cloud security certificationsPKI or cryptography-related certifications (nice to have)🤝 Soft SkillsExcellent leadership and team coordinationStrong communication and stakeholder managementProblem-solving and analytical thinkingAbility to work in high-pressure environments📊 Success MetricsOn-time delivery of security programsReduction in certificate-related incidentsCompliance audit success rateSecurity risk reduction and mitigation effectiveness🌍 Nice to HaveExperience in large enterprise environmentsExposure to DevSecOps practicesUnderstanding of automation tools for PKI lifecycle

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.