Support Engineer - IT Operations
India
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Job Description
Support Engineer - IT Operations
Gandhi Nagar, Gujarat

Job Summary

Mainframe support  junior is responsible for assisting in the maintenance  and support of batch cycle,
learning from  senior Team members and develop technicall skills in mainframe batch support

Key Responsibilities

1.Assist in monitoring mainframe batch applications systems and respond for alerts and abends and application issues 
2.Support senior staff in trouble shooting and resolving issues 
3.Partcipates in system  maintenace tasks , such as backups and updates 
4.Recurring issue(KDEB) need to be documented for future refernce with solutions 

Skill Requirements

Mandatory skill competency :
JCL:- Basic  
COBOL :-Basic 
DB2 :- Basic 
CICS:- Basic  
Probelm solving :- Basic 
Communication skills :- intermediate 
Incident management :-Basic

Other Requirements

1. Itil Foundation Certification Is Optional But Valuable For This Role.
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7 billion.