Support Engineer
United States
Job Description
Support Engineer
San Jose, California

Job Summary

Looking for a Supply Chain Specialist to support procurement and inventory of internal hardware assets and the movement of equipment between laboratories, storage locations, and operational sites. This is an entry‑level, permanent role suited to someone early in their career who is interested in purchasing, inventory control, and hands-on operational work within a technical or laboratory environment. You will work closely with engineering and research teams to ensure the right items are procured timely and internal assets are accurately tracked, safely handled, and available when required. 

Key Responsibilities

Procurement & Operational Support 

  • Support the sourcing and ordering of equipment, spare parts, and supplies through approved internal systems. 

  • Assist with purchase order tracking, invoice checks, and basic supplier coordination under guidance from senior team members. 

  • Help raise and follow up support tickets for system or process issues as required. 

 

Inventory & Internal Asset Management 

  • Support the maintenance of accurate records for hardware components, equipment, and physical assets across on‑site labs and external storage locations. 

  • Assist with cataloguing and tracking internal assets using inventory management systems, ensuring consistency between physical stock and system records. 

  • Participate in regular (monthly) stock checks, helping to identify shortages, discrepancies, or damaged items. 

  • Support the availability of commonly used equipment and supplies to minimise disruption to day‑to‑day operations.  

Shipping Between Sites & Storage 

  • Assist with shipping and receiving activities for internal transfers of components, assemblies, and equipment between labs, storage facilities, suppliers, and other company sites, including locations in the UK and USA. 

  • Help prepare items for shipment, including packing, labelling, and documentation, following established procedures. 

  • Support the safe handling and movement of sensitive or high‑value equipment. 

 Lab & Storage Organization 

  • Help maintain organized, tidy, and safe lab and storage areas. 

  • Assist with moving robots, equipment, and inventory as required to support operational needs. 

  • Follow handling procedures and safety guidelines when working with specialized or sensitive hardware.  

Systems, Data & Documentation Support 

  • Assist with updating inventory and asset records when items are received, moved, or retired. 

  • Support the maintenance of shipping and asset documentation in line with internal and regulatory requirements. 

  • Learn and comply with relevant health and safety policies, lab procedures, and equipment handling standards. 

 

Skill Requirements

  • Interest or early experience in procurement, inventory management or lab/operations support. 

  • Comfortable working with physical equipment and maintaining accurate records. 

  • Basic experience using inventory systems, spreadsheets, or similar tools. 

  • Strong attention to detail and a methodical approach to tasks. 

  • Willingness to follow defined processes, safety requirements, and handling procedures. 

  • Ability to work collaboratively with technical and operational teams. 

 

Desirable Experience  

  • Experience working in a laboratory, engineering, hardware, or research environment.  

  • Exposure to stock management activities.  

  • An interest in developing a career in procurement, asset management, or operations.  

 

Additional Information  

  • This is a permanent, full‑time position  

  • Candidates must have the **right to work in the UK  

  • The role involves hands‑on work and occasional movement of equipment in line with health and safety guidelines.  

Other Requirements

Maximum Salary (US):  86000
Minimum Salary (US):  45000
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. 

 

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.