Support Lead - IT Operations
United States
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Job Description
Support Lead - IT Operations
Austin, Texas

Job Summary

This requirement is for Logistics and Operations Manager in US location. 

Key Responsibilities

Key roles and responsibilities:

  • Coordinating transportation and storage of hardware equipment across various countries and regions with various logistical partners
  • Managing importation/exportation process and customs clearance
  • Managing the US/EMEA warehouse as well as overseeing warehouse management
  • Ensure shipments comply with local regulations, customs requirements, and safety protocols
  • Collaborate with production and pilot teams to ensure logistical timelines
  • Build and maintain relationships with transportation companies, customs brokers and other event partners to ensure seamless delivery of goods
  • Assess risks and contingency plans for logistical issues including weather delays and last minute changes to schedule

Skill Requirements

Qualifications:

  • Bachelors degree in Logistics, Supply Chain, Business administration, or related field
  • 10+ years of experience in global logistics management, preferably in the entertainment, technology, Data center industry
  • Strong knowledge of domestic/international shipping, customs clearance, and import/export methods and regulations


Required Skills:

  • Expertise in the timely delivery of goods via ground/air freight
  • Proven track record of managing complex, multi-location logistics operations
  • Experience in live event logistics
  • Excellent verbal and written communication skills, with ability to work collaboratively across teams
  • Excellent project management and organizational skills with ability to manage timelines with multi-location logistics operations

Other Requirements

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Maximum Salary (US):  128000
Minimum Salary (US):  69000
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. 

 

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.