Support Lead
India
Job Description
Support Lead
Hyderabad, Telangana

Job Summary

What you get to do in this role:·       

Install, configure, upgrade, and maintain PowerBI, Tableau, SAP Business Objects to ensure reliable performance and scalability.·       Collaborate with Lead Analyst to implement and maintain security of the business intelligence environment both in terms of access and data.·       Design, develop, test and implement operational/Analytics reports, scorecards, benchmarks and executive level dashboards in Tableau.·       Implement PowerShell, Python scripts for users onboard, system health monitoring/alerts etc.·       Performance tune and troubleshoot analytics dashboards·       Develop and deploy state of the art visualizations and dashboards using Tableau, Power BI·       Responsible for patches, change management, performance tuning, standards/best practices, mentoring, metadata Management, cluster/distributed management, cache/history management, user management, scheduling etc.·       Communicate status regularly with stakeholders and executive sponsors

 

In order to be successful in this role, we need someone who has:·    

   Bachelor’s degree or equivalent in Computer Science, Computer Engineering, Information Systems or similar. Master’s degree preferred·       4+ years of hands-on experience as admin on Tableau, PowerBI, SAP Business objects·       1+ years of scripting experience in one of the following: PowerShell/Python/Perl/Bash·       2+ Year of experience in ETL tools, SQL scripting·       Strong SQL skills for debugging data issues.·       Manage and configure Gateways·       Familiarity with cloud data platforms (AWS, Azure, GCP) is a plus.·       Understanding of data warehousing concepts, batch processing, and workflow scheduling tools·       Proficient in data integration between different sources to Snowflake, SQL server and reporting the same on PowerBI, Tableau, SAP Business Objects environment.·       Experience in ad-hoc data analysis, solution design, reporting & dashboard development·       Prior ServiceNow platform experience is a plus·       Excellent communication skills, ability to work individually and in a broader geographically disperse team 

Key Responsibilities

Bachelor’s degree or equivalent in Computer Science, Computer Engineering, Information Systems or similar. Master’s degree preferred·       4+ years of hands-on experience as admin on Tableau, PowerBI, SAP Business objects·       1+ years of scripting experience in one of the following: PowerShell/Python/Perl/Bash·       2+ Year of experience in ETL tools, SQL scripting·       Strong SQL skills for debugging data issues.·       Manage and configure Gateways·       Familiarity with cloud data platforms (AWS, Azure, GCP) is a plus.·       Understanding of data warehousing concepts, batch processing, and workflow scheduling tools·       Proficient in data integration between different sources to Snowflake, SQL server and reporting the same on PowerBI, Tableau, SAP Business Objects environment.·       Experience in ad-hoc data analysis, solution design, reporting & dashboard development·       Prior ServiceNow platform experience is a plus·       Excellent communication skills, ability to work individually and in a broader geographically disperse team

Skill Requirements

Power BI admin on Tableau, PowerBI, SAP Business objects

Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.