Support Lead
India
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Job Description
Support Lead
Bangalore, Karnataka

Job Summary

"Technical skills: SQL, linux, excel, ticketing tools for support 
Excellent communication skills
Experience in 24/7 IT system production support 
L2 support engineer 
Good understanding of ITIL 
Proven experience in administering and operating Kafka cluster (preferably confluent distribution) deploying Kafka topics, connectors, streams, schema, etc (on CLI and on UI) 
Troubleshooting skills including log extraction and analysis, 
good understanding in big data ecosystems (hadoop) "

Key Responsibilities

"Technical skills: SQL, linux, excel, ticketing tools for support 
Excellent communication skills
Experience in 24/7 IT system production support 
L2 support engineer 
Good understanding of ITIL 
Proven experience in administering and operating Kafka cluster (preferably confluent distribution) deploying Kafka topics, connectors, streams, schema, etc (on CLI and on UI) 
Troubleshooting skills including log extraction and analysis, 
good understanding in big data ecosystems (hadoop) "

Skill Requirements

Bigdata Hadoop,Confluent Kafka, Linux, Confluent Kafka, Apache NIFI,SQL,shell script,Openshift

Other Requirements
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.