Job Summary

To execute continuous improvement activities, work on root cause analysis, and provide technical assistance to resolve customer issues.

Key Responsibilities

Roles and Responsibilities

 

• Install, Configure and Maintain Windchill (PDMLink, ProjectLink, MPMLink) application.
• Install and Configure of ThingWorx Platform.
• Perform Upgrade and Patch Updates of Windchill.
• Rehost and Clone of Windchill applications.
• Install and Configure CAD Workers (Creo Parametric, SolidWorks, Inventor, NX) and Office Worker.
• Provide technical support for end-users on the Business Admin activities.
• Coordinate, deployment and review of releases on Windchill & ThingWorx applications.
• Use ticketing system to document requests, track changes, and explain resolutions.
• Managing and coordinating administrative functions to ensure smooth daily operations.

 

 

Experience and Skills required:

 

• Around 8 years of experience in Windchill Administration.
• Strong knowledge on PTC products such as Windchill & ThingWorx.
• Extensive experience in PTC products PDMLink, MPMLink, PartsLink – Mandatory
• Strong knowledge on Windchill System and Business administration.
• Understanding of ProjectLink, Option and Variants, Creo and SUMA.
• Knowledge on Windchill Integration with SAP.
• Knowledge on Engineering Change Management.
• Knowledge in CAD tool to Windchill integration.
• Good technical leadership skills.
• Good stakeholder management skills.
• Excellent verbal/written communication skills are required for multi-faceted interactions with all levels of personnel within the organisation.

 

Skill Requirements

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Other Requirements

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