Support Lead
India
Job Description
Support Lead
Pune, Maharashtra

Job Summary

L2 Functional Support Engineer for PLM (TC) L2/L3 maintenance services.

Key Responsibilities

1.To work as Functional Support for PLM L2/L3 maintenance services.
2.To analyze and resolve the user issues reported on functional and technical Batches of PLM
3.Provide proactive alerts and mitigate any risks to have continuity of PLM availability
4.To actively track the different metrics from business team 
5.To collaborate with different teams (Functional experts, perimeter pilots, Development Teams and Support teams).
6.To provide necessary support to offshore team members
7.To participate in different status and governance meetings, circulate status reports.

Skill Requirements

1. Strong expertise in Siemens PlM Software - TC And Its Application In Product Lifecycle Management
2. In-depth knowledge of bom management, project management, product configuration, Release Management.
3. Excellent problem-solving and analytical skills to effectively troubleshoot functional issues
4. Strong communication and interpersonal skills to engage with stakeholders and drive technical discussions.
5. Ability to work in a fast paced environment, manage multiple priorities, and deliver high-quality results under tight deadlines.

Other Requirements

1.Optional But Valuable Certifications In Siemens Plm, Such As Siemens Certified Professional In Teamcenter Or Related Plm Certifications.

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.