Support Lead
India
Job Description
Support Lead
Pune, Maharashtra

Job Summary

Senior engineer, ordinarily 6 or more years of relevant automation or DevOps experience.

Mission: Automate traffic draining, maintenance, patching, software deployment, validation, and recovery workflows so operations are safe, repeatable, and auditable.

Key Responsibilities

  • Develop and maintain Ansible playbooks and orchestration workflows.
  • Integrate proxy controls with patching, IPL/restart, and software-release processes.
  • Build pre-checks, post-checks, health validation, rollback, and manual fallback procedures.
  • Integrate automation with Jenkins and enterprise CI/CD pipelines.
  • Apply source control, testing, approval, promotion, access-control, and audit standards to automation.
  • Produce operational playbooks that BizOps can execute safely.

Skill Requirements

  • Advanced Ansible and Ansible Automation Platform experience.
  • Jenkins or equivalent CI/CD orchestration.
  • Python and Linux scripting.
  • Infrastructure as Code, Git-based workflows, and API integration.
  • Experience automating high-risk production maintenance and recovery procedures.

Preferred experience

  • Network and application traffic-drain automation.
  • Policy-based access control and enterprise change-management integration.
  • Mission-critical infrastructure or transaction-processing environments.

Other Requirements

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.