Team Lead
India
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Job Description
Team Lead
Noida, Uttar Pradesh

Job Summary

Job Description: E1.1 (Accounts Receivable – Order to Cash Leadership)

Location: Hyderabad or Noida
Job Type: Full-Time Work from Office
Company: XXXX

Job Overview:

We are seeking an experienced Accounts Receivable (AR) Leader with 6-8 years of experience in the BPO industry to manage end-to-end Order-to-Cash (O2C) operations. The role requires strong leadership, stakeholder management, and process expertise to drive collections efficiency, cash flow optimization, and service delivery excellence.

Key Responsibilities

  • 1. End-to-End O2C Leadership: Oversee billing, invoicing, collections, cash application, and dispute management processes ensuring SLA adherence and operational efficiency.
  • 2. Collections & Cash Flow Management: Drive collections strategy, monitor aging, improve DSO, and ensure timely cash realization.
  • 3. Client & Stakeholder Management: Act as a key interface with clients and internal stakeholders; provide governance updates and drive issue resolution.
  • 4. Team Leadership & Capability Building: Manage large AR teams, drive performance, mentoring, and succession planning.
  • 5. Performance Reporting & Insights: Track KPIs such as DSO, aging, collection efficiency; provide insights and recommendations for improvement.
  • 6. Process Improvement & Automation: Identify opportunities for automation, standardization, and digital transformation in O2C processes.
  • 7. Dispute & Risk Management: Ensure timely resolution of disputes and adherence to compliance and control frameworks.
  • 8. Systems & Controls: Ensure accuracy in ERP (SAP/Oracle), strengthen controls, and maintain data integrity.

9. Transition & Transformation: Support process transitions, stabilization, and continuous improvement initiatives

Skill Requirements

  • Education: Bachelor’s or Master’s degree in Finance, Accounting, or related field.
  • Experience: 6-8 years in Accounts Receivable / Order-to-Cash processes within BPO/Shared Services, with leadership experience.
  • Technical Skills: Strong knowledge of ERP systems (SAP/Oracle), Excel, and reporting tools such as Power BI.
  • Core Competencies: Strong analytical skills, stakeholder management, leadership capability, and process orientation.
  • Preferred Skills: Experience in automation, RPA, digital finance transformation, and process re-engineering.

Other Requirements
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.