Job Description – SAP SuccessFactors Consultant (Offer Letter) (1 Position)

Job Summary

The SAP SuccessFactors Consultant (Offer Letter) is responsible for configuring, enhancing, and supporting offer letter processes within SuccessFactors. The role focuses on managing offer creation, approval workflows, automation, and integrations, ensuring a seamless and compliant candidate offer experience.

Key Result Areas (KRA)

• Manage and support offer letter processes including creation, approval workflows, and release
• Configure and enhance:
  • Offer templates
  • Approval workflows
  • Business rules and permissions
• Provide BAU support including:
  • Incident, problem, and change management
  • Issue triaging and resolution
• Support and enhance automation for:
  • Offer letter generation and distribution
  • Approval reminders and notifications
  • Candidate status movement post-offer
• Manage integrations with:
  • SuccessFactors RCM and ONB
  • External systems (e.g., BGV vendors, document systems)
  • Data sync platforms (e.g., Common DB for offer data)
• Ensure data accuracy related to:
  • Offer details (CTC, joining date, approvals)
  • Offer lifecycle tracking
• Support testing (SIT/UAT), deployment, and release activities
• Maintain documentation, SOPs, and ensure audit compliance

Skills Required

Technical Skills

• SAP SuccessFactors (RCM – Offer Management)
• Business Rules, Workflows, Role-Based Permissions (RBP)
• Basic exposure to:
  • SAP BTP / Automation (for offer workflows)
  • SAP CPI / API integrations
• Understanding of offer templates and document generation

Others

• Experience: 6–10 years (minimum 3+ years in SuccessFactors RCM)
• Certification: SuccessFactors RCM certification preferred (not mandatory)
• Strong attention to detail and data accuracy
• Ability to manage multiple offer-related requests and BAU activities
• Good stakeholder coordination with HR, TA, and IT teams