Job Summary

Role Overview
The PEGA Architect will design, develop, integrate, and maintain enterprise applications on the PEGA platform. The role combines hands-on implementation with technical guidance, collaboration with business and delivery teams, and ownership of application quality throughout the development and release lifecycle.

Key Responsibilities

Key Responsibilities
Application Design and Development: Lead the design and delivery of scalable PEGA
applications using case management, workflow, decisioning, and reusable components
aligned with business requirements.
Integration and Technical Implementation: Define integration architecture and guide
implementation using REST/SOAP services, connectors, data pages, and enterprise
systems while ensuring security and reliability.
System Maintenance and Optimization: Oversee production support, performance
tuning, defect resolution, and application upgrades to improve stability, scalability, and
compliance with PEGA best practices.
Collaboration and Mentorship: Partner with business stakeholders, architects, QA, and
delivery teams while mentoring PEGA developers through design reviews, code reviews,
and technical guidance.
Project Planning and Documentation: Support estimation, sprint and release planning,
risk management, and preparation of solution designs, technical specifications,
deployment plans, and governance documentation.
Certifications: Certified System Architect (CSA), Senior System Architect (CSSA)

Skill Requirements

Must have skills:
•
Strong hands-on experience developing PEGA applications, including case types, stages, processes, flows, assignments, routing, service-level agreements, and correspondence.
•
Proficiency in PEGA rule development, including activities, data transforms, decision tables, decision trees, validations, declarative rules, and reusable application components.
•
Experience with application layering, class structures, inheritance, rulesets, rule resolution, and development guardrails.
•
Ability to implement data models, data pages, data types, report definitions, and database mappings, with working knowledge of SQL.
•
Experience building and troubleshooting REST/SOAP integrations, connectors, services, authentication, error handling, and external system interfaces.
•
Experience developing user interfaces using the UI architecture adopted by the project, with attention to usability, accessibility, and consistency.
•
Proficiency in troubleshooting and performance analysis using tools such as Tracer, Clipboard, and Performance Analyzer (PAL).
•
Experience implementing access controls, roles, privileges, and secure handling of application data.
•
Ability to create unit tests, support integration testing and user acceptance testing, resolve defects, and contribute to deployment and release activities.
•
Strong analytical, communication, documentation, and collaboration skills, with experience working in Agile delivery teams.

Other Requirements

Preferred Skills
• Exposure to PEGA Constellation, Customer Service, or other PEGA application
frameworks relevant to the project.
• Experience with background processing, queue processors, job schedulers, and
asynchronous integrations.
• Familiarity with CI/CD practices, deployment automation, version management,
and environment configuration.
• Experience supporting application upgrades, production incident resolution, and
root-cause analysis.