Technical Architect
United States
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Job Description
Technical Architect
King, Washington

Job Summary

The candidate is responsible for managing sustaining activities in the Sustaining Product Engineering Organization.

Support sites include factories and repair centers that build and repair Microsoft Surface

 

This role includes a mix of hands-on project management, engineering problem solving, and business case analysis to support quality and cost driven improvements.

The individual will interface across international manufacturing, repair centers, and internal departments; Managing a flexible work schedule is a must.

As a Sustaining PM, you are responsible to drive continuous improvements through the product lifetime.

You will work directly with the product development teams and supply chain organization.

Collaboration, engineering, analytical, and problem resolution are critical to individual and program success.

 

The ideal candidate will effectively present to management, develop tools to facilitate communication, have manufacturing experience and drive the team to deliver a high quality, high yielding hardware product at the right cost.

Strong program management skills, excellent written and oral communication, handling multiple work streams, and a history of influencing products are attributes of the right individual.

Key Responsibilities

Responsibilities

  • Manage sustaining component, test, process and design qualifications from identify to implementation
  • Develop comprehensive issue assessment and mitigation strategies when problems arise
  • Analysis of performance metrics for manufacturing
  • ROI analysis to determine the feasibility of projects
  • Document development to instruct the manufacturing and repair sites how to perform key and critical processes
  • Familiarity with BOM update and change review processes
  • Work with global teams and assist in the compilation of status updates
  • Coordination of meetings with technical staff at manufacturing and repair sites and maintain action item logs resulting from the meetings and the follow up of those action items
  • Assist in managing worldwide engineering and quality initiatives and projects.
  • Track and report out project status

Skill Requirements

Qualifications

  • 5-8 years’ experience with program management
  • BS degree in an engineering discipline (Electrical, Mechanical, or Industrial desired)
  • Understanding of FI/FA (Fault Isolation / Failure Analysis) methodology
  • Experience and/or understanding of a manufacturing environment is a plus
  • Familiarity with proprietary MS Business applications (Team Foundation Server) and any ERP system
  • Strong working knowledge of MS Office Suite (Outlook, Word, Excel, PowerPoint, Project and Visio).
  • Effective program coordination skills and the ability to implement and monitor basic projects and plans.
  • Excellent communication skills with the ability to express technical concepts in verbal and written forms.
  • Experience working in high ambiguity situations
  • Enthusiastic, motivated, and self-driven

Other Requirements

None
Maximum Salary (US):  141000
Minimum Salary (US):  92000
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.