Technical Architect
India
Job Description
Technical Architect
Hyderabad, Telangana

Job Summary

•    Lead the design, configuration, and implementation of Demand Planning solutions within the o9 Digital Brain platform.
•    Collaborate with business stakeholders to gather, analyze, and document business requirements, translating them into functional and solution design specifications.
•    Configure and support key demand planning capabilities including Demand Forecasting, Statistical Forecasting, Demand Sensing, Forecast Consumption, Demand Prioritization, Consensus Demand Planning
•    Work closely with Supply Chain, Sales, Marketing, and Operations teams to support and enhance S&OP / IBP processes.
•    Develop forecasting workflows, planning hierarchies, segmentation strategies, and exception management processes aligned with business objectives.
•    Analyze forecast performance and drive continuous improvement using KPIs such as Forecast Accuracy, MAPE (Mean Absolute Percentage Error),Forecast Bias,Forecast Value Add (FVA)
•    Support data validation, scenario analysis, and forecast review processes to improve planning effectiveness.
•    Participate in solution design workshops, requirement gathering sessions, fit-gap assessments, and client demonstrations.
•    Execute and support Unit Testing, SIT, UAT, and business validation activities to ensure solution quality and user acceptance.
•    Prepare training materials, conduct end-user training sessions, and support change management activities during deployment.
•    Collaborate with technical teams for data integration, master data management, and system performance optimization.
•    Provide post-go-live support, troubleshoot planning issues, and recommend enhancements to improve business value realization.
Required Skills
•    Strong experience in o9 Demand Planning.
•    Expertise in Demand Forecasting, Demand Sensing, and Consensus Planning processes.
•    Good understanding of Supply Chain Planning, S&OP, and IBP concepts.
•    Experience analyzing forecasting metrics and planning performance.
•    Strong analytical, problem-solving, and communication skills.
•    Experience in implementation, testing, user training, and support activities. 

Key Responsibilities

Certification in Demand planning are  -o9 Platform Technical Configuration Level I & II, Demand Planning Core Solution Building Blocks Certification

Skill Requirements

Other Requirements

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.