Technical Consultant
India
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Job Description
Technical Consultant
Bengaluru, Karnataka

Job Summary

Role SummarySAP SD Consultant responsible for supporting and enhancing Sales & Distribution processes within Signify AMS landscape. The role involves configuration, incident resolution, enhancements, and integration with cross-functional modules in an AMS (steady-state support) model. Key Responsibilities1. Application Support & OperationsProvide L2/L3 support for SAP SD processes in AMS environmentHandle incidents, service requests, and problem management within SLAPerform root cause analysis and implement permanent fixes2. Functional Expertise (SAP SD)Configure and support key SD areas:Order-to-Cash (OTC)Pricing & BillingCredit ManagementDelivery & ShippingOutput determinationWork on master data elements (customer, pricing conditions, material master – SD views)
. Work on Issues related to Finance Integration3. Enhancements & Change RequestsAnalyze business requirements from Signify stakeholdersPrepare Functional Specifications (FS)Coordinate with technical teams (ABAP) for developmentSupport testing (UT, SIT, UAT) and deployment4. Integration & Cross-Module CollaborationCoordinate with other SAP modules:MM (inventory & logistics)FI (billing & revenue postings)WM/EWM (warehouse integration)Ensure smooth end-to-end OTC process flow5. Stakeholder ManagementWork closely with onsite / client SPOCs (Europe/Global teams)Participate in daily/weekly AMS governance callsProvide status updates and risk escalations6. Documentation & ComplianceMaintain proper documentation:KT docsSOPsConfiguration documentsEnsure audit and compliance adherence (important for AMS setups)Technical Skills RequiredSAP ECC / S/4HANA – Sales & Distribution (Core)Strong understanding of OTC cycleExperience in pricing procedures, billing, output typesIntegration knowledge with FI/MMExposure to SAP SD enhancements & user-exitsBasic debugging knowledge (preferred)Experience & Band Fit (E1.2)3–4 years of SAP SD experiencePrior experience in AMS / support projects (preferred)Ability to work independently on tickets & small enhancementsBehavioral & Delivery ExpectationsStrong analytical and problem-solving skillsGood communication (client-facing role)Ability to work in global delivery modelOwnership-driven, SLA-focused executionGood to HaveExposure to:GATP
SAP C4C / CRM integrationIDOCs / InterfacesS/4HANA transformation projects 

Key Responsibilities

1. To analyze |define and design technical solution for ERP product’s enhancement and work towards continuous improvement during product implementation and production support stages.
2. To coordinate with technical teams for pending RICEFs.
3. To interact with the client and other functional teams for gaining understanding of the requirements.
4. To participate in team meetings.
5. To train others and prepare and deliver presentations for knowledge sharing amongst different teams in the project.

Skill Requirements

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Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2026 totaled $14.7 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.