Technical Consultant
India
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Job Description
Technical Consultant
Adilabad, Telangana

Job Summary

1. 5-7 years of SAP experience in SAP ATTP (Advanced Track & Trace for Pharmaceuticals).2. Strong knowledge of pharmaceutical serialization, aggregation, commissioning/decommissioning, and global track & trace business processes.3. Experience in L2/L3 AMS support, including incident management, problem analysis, defect resolution, enhancements, and change management.4. Hands-on experience with ServiceNow (SNOW) ticket handling, SLA management, ticket prioritization, and lifecycle management in a global support environment.5. Good understanding of SAP ATTP integration with SAP ECC/S/4HANA, SAP MII/DMC, EWM, and third-party serialization/line management systems.6. Familiarity with GS1/EPCIS standards, XML, IDoc, Web Services, interface monitoring, and global serialization regulations (EU FMD, DSCSA, etc.).7. Good understanding of ITIL processes, including Incident, Problem, Change, and Release Management, with experience working in ITIL-based AMS support engagements.8. Experience working in GxP-regulated pharmaceutical environments with strong analytical, communication, and stakeholder management skills.

Key Responsibilities

1. 5-7 years of SAP experience in SAP ATTP (Advanced Track & Trace for Pharmaceuticals).2. Strong knowledge of pharmaceutical serialization, aggregation, commissioning/decommissioning, and global track & trace business processes.3. Experience in L2/L3 AMS support, including incident management, problem analysis, defect resolution, enhancements, and change management.4. Hands-on experience with ServiceNow (SNOW) ticket handling, SLA management, ticket prioritization, and lifecycle management in a global support environment.5. Good understanding of SAP ATTP integration with SAP ECC/S/4HANA, SAP MII/DMC, EWM, and third-party serialization/line management systems.6. Familiarity with GS1/EPCIS standards, XML, IDoc, Web Services, interface monitoring, and global serialization regulations (EU FMD, DSCSA, etc.).7. Good understanding of ITIL processes, including Incident, Problem, Change, and Release Management, with experience working in ITIL-based AMS support engagements.8. Experience working in GxP-regulated pharmaceutical environments with strong analytical, communication, and stakeholder management skills.

Skill Requirements

1. 5-7 years of SAP experience in SAP ATTP (Advanced Track & Trace for Pharmaceuticals).2. Strong knowledge of pharmaceutical serialization, aggregation, commissioning/decommissioning, and global track & trace business processes.3. Experience in L2/L3 AMS support, including incident management, problem analysis, defect resolution, enhancements, and change management.4. Hands-on experience with ServiceNow (SNOW) ticket handling, SLA management, ticket prioritization, and lifecycle management in a global support environment.5. Good understanding of SAP ATTP integration with SAP ECC/S/4HANA, SAP MII/DMC, EWM, and third-party serialization/line management systems.6. Familiarity with GS1/EPCIS standards, XML, IDoc, Web Services, interface monitoring, and global serialization regulations (EU FMD, DSCSA, etc.).7. Good understanding of ITIL processes, including Incident, Problem, Change, and Release Management, with experience working in ITIL-based AMS support engagements.8. Experience working in GxP-regulated pharmaceutical environments with strong analytical, communication, and stakeholder management skills.

Other Requirements

1. 5-7 years of SAP experience in SAP ATTP (Advanced Track & Trace for Pharmaceuticals).2. Strong knowledge of pharmaceutical serialization, aggregation, commissioning/decommissioning, and global track & trace business processes.3. Experience in L2/L3 AMS support, including incident management, problem analysis, defect resolution, enhancements, and change management.4. Hands-on experience with ServiceNow (SNOW) ticket handling, SLA management, ticket prioritization, and lifecycle management in a global support environment.5. Good understanding of SAP ATTP integration with SAP ECC/S/4HANA, SAP MII/DMC, EWM, and third-party serialization/line management systems.6. Familiarity with GS1/EPCIS standards, XML, IDoc, Web Services, interface monitoring, and global serialization regulations (EU FMD, DSCSA, etc.).7. Good understanding of ITIL processes, including Incident, Problem, Change, and Release Management, with experience working in ITIL-based AMS support engagements.8. Experience working in GxP-regulated pharmaceutical environments with strong analytical, communication, and stakeholder management skills.
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.