Technical Lead (Support & Operations)
India
Job Description
Technical Lead (Support & Operations)
Mumbai, Maharashtra
Job Summary
| DR Automation lead profile – Total 3 Profiles different experience Levels as below 1 x Technical lead 10+ years of experience (L) 2 x Automation team members – 5-7 years of experience (T) Lead role description • Deliver and execute a plan to meet Operational Resilience by way of improving our Disaster Recovery automated solutions based on IBS/ CIF business functions: Settlement/Collateral etc • Build a future perfect vision of what this looks like • Align with DR planning leads and activities to gain an insight of current runbooks • Align with Infra team to understand current capabilities and create a gap analysis or requirements • Align with the GIS Observability lead to ensure any improvements can be realised in our monitoring dashboard • Work with Operational Resilience and infrastructure management to gain buy-in and visibility of the project • Run a small or virtual team of automation experts • Align with Application teams (Development and Production Services) to ensure their systems are integrated into the overall solution • Responsible to identifying further talent and skills required within the team • Build and managing a team of up to 10 resources over the lifecycle of the project Key skills for lead and team members • Background in Disaster Recover automation techniques • Automation/workflow tool experience, e.g. Ansible/Python • ServiceNow integration experience • Strong Experience with Infrastructure tools and API’s • Appreciation of SLI/SLOs for measuring and reporting on service levels • Awareness of notification frameworks for escalation automation • Knowledge of infrastructure and operating system fundamentals • CI/CD knowledge a bonus |
Key Responsibilities
| DR Automation lead profile – Total 3 Profiles different experience Levels as below 1 x Technical lead 10+ years of experience (L) 2 x Automation team members – 5-7 years of experience (T) Lead role description • Deliver and execute a plan to meet Operational Resilience by way of improving our Disaster Recovery automated solutions based on IBS/ CIF business functions: Settlement/Collateral etc • Build a future perfect vision of what this looks like • Align with DR planning leads and activities to gain an insight of current runbooks • Align with Infra team to understand current capabilities and create a gap analysis or requirements • Align with the GIS Observability lead to ensure any improvements can be realised in our monitoring dashboard • Work with Operational Resilience and infrastructure management to gain buy-in and visibility of the project • Run a small or virtual team of automation experts • Align with Application teams (Development and Production Services) to ensure their systems are integrated into the overall solution • Responsible to identifying further talent and skills required within the team • Build and managing a team of up to 10 resources over the lifecycle of the project Key skills for lead and team members • Background in Disaster Recover automation techniques • Automation/workflow tool experience, e.g. Ansible/Python • ServiceNow integration experience • Strong Experience with Infrastructure tools and API’s • Appreciation of SLI/SLOs for measuring and reporting on service levels • Awareness of notification frameworks for escalation automation • Knowledge of infrastructure and operating system fundamentals • CI/CD knowledge a bonus |
Skill Requirements
| DR Automation lead profile – Total 3 Profiles different experience Levels as below 1 x Technical lead 10+ years of experience (L) 2 x Automation team members – 5-7 years of experience (T) Lead role description • Deliver and execute a plan to meet Operational Resilience by way of improving our Disaster Recovery automated solutions based on IBS/ CIF business functions: Settlement/Collateral etc • Build a future perfect vision of what this looks like • Align with DR planning leads and activities to gain an insight of current runbooks • Align with Infra team to understand current capabilities and create a gap analysis or requirements • Align with the GIS Observability lead to ensure any improvements can be realised in our monitoring dashboard • Work with Operational Resilience and infrastructure management to gain buy-in and visibility of the project • Run a small or virtual team of automation experts • Align with Application teams (Development and Production Services) to ensure their systems are integrated into the overall solution • Responsible to identifying further talent and skills required within the team • Build and managing a team of up to 10 resources over the lifecycle of the project Key skills for lead and team members • Background in Disaster Recover automation techniques • Automation/workflow tool experience, e.g. Ansible/Python • ServiceNow integration experience • Strong Experience with Infrastructure tools and API’s • Appreciation of SLI/SLOs for measuring and reporting on service levels • Awareness of notification frameworks for escalation automation • Knowledge of infrastructure and operating system fundamentals • CI/CD knowledge a bonus |
Other Requirements
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Information at a Glance