Technical Lead (Support & Operations)
India
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Job Description
Technical Lead (Support & Operations)
Others, Tamil Nadu

Job Summary

Basic knowledge on IT Asset management (ITAM) End to End Lifecycle Experience in handling Asset database (HAM & SAM) preferably in Service Now Hands on experience in software licensing procurement, inventory, terms and conditions, database updates, etc. Experience in taking care of day-to-day ITAM service tickets starting form procurement till disposal process in any Inventory tool (preferable tool is Service Now) Co-ordinate with multiple vendors/suppliers for quote, purchase, delivery, installation/upgrade of IT assets, etc.… need to be completed within agreed SLA/TAT Good Written and Verbale communication skills Adaptable and flexible, Perform under pressure and Work as a team to achieve target goals

Key Responsibilities

Basic knowledge on IT Asset management (ITAM) End to End Lifecycle Experience in handling Asset database (HAM & SAM) preferably in Service Now Hands on experience in software licensing procurement, inventory, terms and conditions, database updates, etc. Experience in taking care of day-to-day ITAM service tickets starting form procurement till disposal process in any Inventory tool (preferable tool is Service Now) Co-ordinate with multiple vendors/suppliers for quote, purchase, delivery, installation/upgrade of IT assets, etc.… need to be completed within agreed SLA/TAT Good Written and Verbale communication skills Adaptable and flexible, Perform under pressure and Work as a team to achieve target goals

Skill Requirements

Basic knowledge on IT Asset management (ITAM) End to End Lifecycle Experience in handling Asset database (HAM & SAM) preferably in Service Now Hands on experience in software licensing procurement, inventory, terms and conditions, database updates, etc. Experience in taking care of day-to-day ITAM service tickets starting form procurement till disposal process in any Inventory tool (preferable tool is Service Now) Co-ordinate with multiple vendors/suppliers for quote, purchase, delivery, installation/upgrade of IT assets, etc.… need to be completed within agreed SLA/TAT Good Written and Verbale communication skills Adaptable and flexible, Perform under pressure and Work as a team to achieve target goals

Other Requirements

Basic knowledge on IT Asset management (ITAM) End to End Lifecycle Experience in handling Asset database (HAM & SAM) preferably in Service Now Hands on experience in software licensing procurement, inventory, terms and conditions, database updates, etc. Experience in taking care of day-to-day ITAM service tickets starting form procurement till disposal process in any Inventory tool (preferable tool is Service Now) Co-ordinate with multiple vendors/suppliers for quote, purchase, delivery, installation/upgrade of IT assets, etc.… need to be completed within agreed SLA/TAT Good Written and Verbale communication skills Adaptable and flexible, Perform under pressure and Work as a team to achieve target goals
Apply now
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7 billion.