Technical Lead (Support & Operations)
India
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Job Description
Technical Lead (Support & Operations)
Greater Noida, Uttar Pradesh

Job Summary

  • Strong hands-on experience with SCCM/MECM patching
  • Windows OS patching (Windows 10/11, Windows Server)
  • WSUS integration and troubleshooting
  • SCCM logs analysis (UpdatesDeployment.log, WUAHandler.log, etc.)
  • PowerShell for patching automation and reporting

Key Responsibilities

  • Strong hands-on experience with SCCM/MECM patching
  • Windows OS patching (Windows 10/11, Windows Server)
  • WSUS integration and troubleshooting
  • SCCM logs analysis (UpdatesDeployment.log, WUAHandler.log, etc.)
  • PowerShell for patching automation and reporting
  • Understanding of:
    • Group Policy
    • Active Directory
    • Windows Update mechanisms
    • WSUS
    • PowerShell
    • SQL (basic queries for reporting)
  • Raise and manage change requests (CRs) for patch deployments
  • Troubleshoot SCCM client issues (agent health, WMI, policy failures).
  • Resolve issues related to WSUS, ADRs, and content distribution.
  • Perform patch rollback when required.
  • Provide support during patching-related incidents and outages.
  • Support audit, security, and vulnerability management teams.

 

Skill Requirements

Other Requirements
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.