Technical Lead
Canada
Job Description
Technical Lead
Kingston, Ontario
Job Summary
| Role Summary We are looking for a skilled TrackWise Consultant with strong technical and functional expertise to support development, configuration, and integration of TrackWise Quality Management System. The candidate will play a key role in implementing and supporting enterprise QMS processes, ensuring scalability, compliance, and integration with other enterprise applications. ________________________________________ Key Responsibilities TrackWise Implementation & Configuration • Configure workflows, forms, fields, and coordinator in TrackWise • Manage user roles, security profiles, and access control • Develop and enhance TrackWise modules aligned with business requirements • Build and maintain TrackWise Reports (Single, Multi and QV) Integration & Interfaces • Design and Develop integrations with external systems using: o Java\J2EE and Web Services (SOAP / REST APIs) o TrackWise IWS / OWS / DB-level interfaces • Work on data synchronization between TrackWise and enterprise applications (e.g., SAP, BI platforms) Database & Backend Support • Write complex SQL queries, stored procedures, and triggers • Perform performance tuning and query optimization • Maintain TrackWise database schema and data integrity Upgrade & Release Management • Support TrackWise upgrades (v9.x / v10.x / TW Web) • Handle environment setup, migration, and deployment activities • Assist in vulnerability remediation and patch upgrades Release\Production Support • Manage TrackWise Migration from lower to higher environment. • Manage TrackWise Web service deployment. • Troubleshoot incidents, defects, and TrackWise integration issues • Perform root cause analysis (RCA) and provide permanent fixes • Coordinate with DBA, Infra, and business teams ________________________________________ Mandatory Skills • Hands-on experience with Sparta\Honeywell Systems TrackWise (v9 / v10 / TW Web) • Strong knowledge of TrackWise workflows, configuration, and reporting • Experience in TrackWise API (IWS and OWS) and Java Web Services (SOAP and REST) • Strong SQL Server skills (queries, stored procedures, performance tuning) • Experience in system integration and troubleshooting ________________________________________ Preferred / Good-to-Have Skills • Java (OOP, Collections, JDBC, multithreading basics) • Experience with TrackWise upgrades and migrations • Familiarity with QMS / Quality • Exposure to SAP, Power BI, or enterprise integrations • Knowledge of DevOps, CI/CD, and environment automation ________________________________________ Business / Functional Experience • Understanding of quality processes such as: o CAPA, Non-Conformance (NC), Change Control o Audit Management and Compliance workflows • Experience working with global stakeholders in regulated environments ________________________________________ Soft Skills • Strong communication and stakeholder management • Ability to work in a cross-functional global team • Analytical thinking and problem-solving capability |
Key Responsibilities
1. To be responsible for providing technical guidance / solutions ;define, advocate, and implement best practices and coding standards for the team.
2. To develop and guide the team members in enhancing their technical capabilities and increasing productivity
3. To ensure process compliance in the assigned module| and participate in technical discussions/review as a technical consultant for feasibility study (technical alternatives, best packages, supporting architecture best practices, technical risks, breakdown into components, estimations).
4. To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations.
2. To develop and guide the team members in enhancing their technical capabilities and increasing productivity
3. To ensure process compliance in the assigned module| and participate in technical discussions/review as a technical consultant for feasibility study (technical alternatives, best packages, supporting architecture best practices, technical risks, breakdown into components, estimations).
4. To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations.
Skill Requirements
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Other Requirements
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Information at a Glance
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Benefits
At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to:
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Industry-benchmarked compensation
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Best-in-class healthcare benefits
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Personal time off
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Maternity and paternity benefits
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Access to skills / higher education programs/resources
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Discounts on products and services via Benefit Box
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Participate in CSR programs and live life with a purpose
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Opportunities to grow and advance your career
Note : The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.