Technical Lead
India
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Job Description
Technical Lead
Bengaluru, Karnataka

Job Summary

SAP Emarsys Consultant (Offshore)

Customer Name: Wella
Years of Exp [TEX / REX]: 5 to 8 years
Location: Offshore, PanIndia
RTO / Hybrid: Hybrid
Billing Type: Proactive
Project type: Support
Team Handling / Individual Contributor: IC
Shift: YES
Customer interview: No
Sell Rate: $30
Notice Period: 30 Days
Skill: SAP Emarsys Customer Engagement
Mandatory: Yes
Proficiency Level (1-5): 5
Trainable Skill [Y/N]: Y

Job Description:
The SAP Emarsys Consultant is responsible for configuring, integrating, optimizing, and supporting omnichannel customer engagement and marketing automation solutions. The role covers campaign execution, customer segmentation, personalization, lifecycle automation, analytics, deliverability, and integration with SAP and non-SAP platforms.

Key Responsibilities
1. Configure and support email, mobile, web, SMS, and omnichannel campaigns, automation programs, and customer lifecycle journeys.
2. Build segments, contact-data models, relational data, personalization rules, product recommendations, and reusable campaign assets.
3. Integrate Emarsys with SAP Commerce Cloud, CRM, customer data platforms, websites, mobile applications, APIs, and third-party marketing systems.
4. Manage data imports, contact synchronization, event triggers, consent, suppression, deliverability, and campaign quality controls.
5. Monitor campaign performance, troubleshoot production issues, and recommend improvements to engagement, conversion, and retention.
6. Prepare solution designs, test evidence, deployment documentation, operating procedures, and stakeholder updates.

Skill Requirements
1. 5 to 8 years of marketing technology experience with strong hands-on expertise in SAP Emarsys Customer Engagement.
2. Experience with campaign management, automation programs, segmentation, personalization, email templates, mobile engagement, web channels, and analytics.
3. Knowledge of Emarsys APIs, Web Extend, External Events, data imports, contact fields, relational data, product catalogs, and SAP Commerce integration.
4. Understanding of consent management, data privacy, deliverability, testing, tracking, reporting, and production support.
5. Strong analytical, documentation, stakeholder communication, collaboration, and offshore delivery skills.

 

 

Key Responsibilities

SAP Emarsys Consultant (Offshore)

Customer Name: Wella
Years of Exp [TEX / REX]: 5 to 8 years
Location: Offshore, PanIndia
RTO / Hybrid: Hybrid
Billing Type: Proactive
Project type: Support
Team Handling / Individual Contributor: IC
Shift: YES
Customer interview: No
Sell Rate: $30
Notice Period: 30 Days
Skill: SAP Emarsys Customer Engagement
Mandatory: Yes
Proficiency Level (1-5): 5
Trainable Skill [Y/N]: Y

Job Description:
The SAP Emarsys Consultant is responsible for configuring, integrating, optimizing, and supporting omnichannel customer engagement and marketing automation solutions. The role covers campaign execution, customer segmentation, personalization, lifecycle automation, analytics, deliverability, and integration with SAP and non-SAP platforms.

Key Responsibilities
1. Configure and support email, mobile, web, SMS, and omnichannel campaigns, automation programs, and customer lifecycle journeys.
2. Build segments, contact-data models, relational data, personalization rules, product recommendations, and reusable campaign assets.
3. Integrate Emarsys with SAP Commerce Cloud, CRM, customer data platforms, websites, mobile applications, APIs, and third-party marketing systems.
4. Manage data imports, contact synchronization, event triggers, consent, suppression, deliverability, and campaign quality controls.
5. Monitor campaign performance, troubleshoot production issues, and recommend improvements to engagement, conversion, and retention.
6. Prepare solution designs, test evidence, deployment documentation, operating procedures, and stakeholder updates.

Skill Requirements
1. 5 to 8 years of marketing technology experience with strong hands-on expertise in SAP Emarsys Customer Engagement.
2. Experience with campaign management, automation programs, segmentation, personalization, email templates, mobile engagement, web channels, and analytics.
3. Knowledge of Emarsys APIs, Web Extend, External Events, data imports, contact fields, relational data, product catalogs, and SAP Commerce integration.
4. Understanding of consent management, data privacy, deliverability, testing, tracking, reporting, and production support.
5. Strong analytical, documentation, stakeholder communication, collaboration, and offshore delivery skills.

 

 

Skill Requirements

SAP Emarsys Consultant (Offshore)

Customer Name: Wella
Years of Exp [TEX / REX]: 5 to 8 years
Location: Offshore, PanIndia
RTO / Hybrid: Hybrid
Billing Type: Proactive
Project type: Support
Team Handling / Individual Contributor: IC
Shift: YES
Customer interview: No
Sell Rate: $30
Notice Period: 30 Days
Skill: SAP Emarsys Customer Engagement
Mandatory: Yes
Proficiency Level (1-5): 5
Trainable Skill [Y/N]: Y

Job Description:
The SAP Emarsys Consultant is responsible for configuring, integrating, optimizing, and supporting omnichannel customer engagement and marketing automation solutions. The role covers campaign execution, customer segmentation, personalization, lifecycle automation, analytics, deliverability, and integration with SAP and non-SAP platforms.

Key Responsibilities
1. Configure and support email, mobile, web, SMS, and omnichannel campaigns, automation programs, and customer lifecycle journeys.
2. Build segments, contact-data models, relational data, personalization rules, product recommendations, and reusable campaign assets.
3. Integrate Emarsys with SAP Commerce Cloud, CRM, customer data platforms, websites, mobile applications, APIs, and third-party marketing systems.
4. Manage data imports, contact synchronization, event triggers, consent, suppression, deliverability, and campaign quality controls.
5. Monitor campaign performance, troubleshoot production issues, and recommend improvements to engagement, conversion, and retention.
6. Prepare solution designs, test evidence, deployment documentation, operating procedures, and stakeholder updates.

Skill Requirements
1. 5 to 8 years of marketing technology experience with strong hands-on expertise in SAP Emarsys Customer Engagement.
2. Experience with campaign management, automation programs, segmentation, personalization, email templates, mobile engagement, web channels, and analytics.
3. Knowledge of Emarsys APIs, Web Extend, External Events, data imports, contact fields, relational data, product catalogs, and SAP Commerce integration.
4. Understanding of consent management, data privacy, deliverability, testing, tracking, reporting, and production support.
5. Strong analytical, documentation, stakeholder communication, collaboration, and offshore delivery skills.

 

 

Other Requirements

SAP Emarsys Consultant (Offshore)

Customer Name: Wella
Years of Exp [TEX / REX]: 5 to 8 years
Location: Offshore, PanIndia
RTO / Hybrid: Hybrid
Billing Type: Proactive
Project type: Support
Team Handling / Individual Contributor: IC
Shift: YES
Customer interview: No
Sell Rate: $30
Notice Period: 30 Days
Skill: SAP Emarsys Customer Engagement
Mandatory: Yes
Proficiency Level (1-5): 5
Trainable Skill [Y/N]: Y

Job Description:
The SAP Emarsys Consultant is responsible for configuring, integrating, optimizing, and supporting omnichannel customer engagement and marketing automation solutions. The role covers campaign execution, customer segmentation, personalization, lifecycle automation, analytics, deliverability, and integration with SAP and non-SAP platforms.

Key Responsibilities
1. Configure and support email, mobile, web, SMS, and omnichannel campaigns, automation programs, and customer lifecycle journeys.
2. Build segments, contact-data models, relational data, personalization rules, product recommendations, and reusable campaign assets.
3. Integrate Emarsys with SAP Commerce Cloud, CRM, customer data platforms, websites, mobile applications, APIs, and third-party marketing systems.
4. Manage data imports, contact synchronization, event triggers, consent, suppression, deliverability, and campaign quality controls.
5. Monitor campaign performance, troubleshoot production issues, and recommend improvements to engagement, conversion, and retention.
6. Prepare solution designs, test evidence, deployment documentation, operating procedures, and stakeholder updates.

Skill Requirements
1. 5 to 8 years of marketing technology experience with strong hands-on expertise in SAP Emarsys Customer Engagement.
2. Experience with campaign management, automation programs, segmentation, personalization, email templates, mobile engagement, web channels, and analytics.
3. Knowledge of Emarsys APIs, Web Extend, External Events, data imports, contact fields, relational data, product catalogs, and SAP Commerce integration.
4. Understanding of consent management, data privacy, deliverability, testing, tracking, reporting, and production support.
5. Strong analytical, documentation, stakeholder communication, collaboration, and offshore delivery skills.

 

 
Apply now
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.