Technical Lead
India
Job Description
Technical Lead
Bengaluru, Karnataka

Job Summary

"Description
Must to have Skills 
•    4+ years of hands-on experience developing solutions on the Microsoft Power Platform, with a portfolio of implementations
•    Experience in Copilot Studio development
•    Demonstrated ability to implement security best practices across the Power Platform, including secure authentication, role-based access, DLP policies, and secure handling of secrets and credentials.
•    knowledge of the broader Microsoft stack: Dynamics 365, M365, SharePoint, Teams, Dataverse, and Azure services.
•    experience with application-to-application integrations, custom connectors, APIs, and data modeling.
•    
•    Practical knowledge of ITIL and IT Service Management processes, particularly Incident, Problem, Change and Request Management.
•    Experience in Application Support – troubleshooting issues, root cause analysis, incident resolution and collaboration with technical and business teams.
•    Ability to work in a production environment – prioritizing incidents and requests, communicating effectively with users and stakeholders, and ensuring application stability and continuity.
•    Good communication skills, fluent in English   
•    Microsoft Power Platform certifications are highly desirable

Good To Have:
•    Experience with DevOps, CI/CD pipelines, and Agile methodologies.
•    Strong communication and stakeholder management skills, with the ability to explain technical issues clearly to both technical and non-technical audiences.
•    Good prioritization and organizational skills, with the ability to manage multiple incidents, requests and competing priorities effectively.
•    Proactive and collaborative mindset, with a willingness to take ownership, support colleagues and continuously improve support processes.
•    

Key responsibilities:
•    Architect, design, and deliver robust solutions using the Microsoft Power Platform (Power Apps, Power Automate, Power BI, Copilot Studio), ensuring scalability, security, and maintainability.  
•    Lead the integration of Power Platform solutions with other Microsoft services (Dynamics 365, M365, Azure, SharePoint, Teams, Dataverse) and third-party systems via APIs and custom connectors.  
•    Maintain and develop existing Copilot Studio solution
•    Being part of development team and co-creating modern products
•    Managing support cases: contact end users, resolving tickets, working with priorities and root cause analysis 
•    Stay abreast of emerging Power Platform features, Microsoft ecosystem advancements, and industry best practices, proactively identifying opportunities for innovation.  "

Key Responsibilities

"Description
Must to have Skills 
•    4+ years of hands-on experience developing solutions on the Microsoft Power Platform, with a portfolio of implementations
•    Experience in Copilot Studio development
•    Demonstrated ability to implement security best practices across the Power Platform, including secure authentication, role-based access, DLP policies, and secure handling of secrets and credentials.
•    knowledge of the broader Microsoft stack: Dynamics 365, M365, SharePoint, Teams, Dataverse, and Azure services.
•    experience with application-to-application integrations, custom connectors, APIs, and data modeling.
•    
•    Practical knowledge of ITIL and IT Service Management processes, particularly Incident, Problem, Change and Request Management.
•    Experience in Application Support – troubleshooting issues, root cause analysis, incident resolution and collaboration with technical and business teams.
•    Ability to work in a production environment – prioritizing incidents and requests, communicating effectively with users and stakeholders, and ensuring application stability and continuity.
•    Good communication skills, fluent in English   
•    Microsoft Power Platform certifications are highly desirable

Good To Have:
•    Experience with DevOps, CI/CD pipelines, and Agile methodologies.
•    Strong communication and stakeholder management skills, with the ability to explain technical issues clearly to both technical and non-technical audiences.
•    Good prioritization and organizational skills, with the ability to manage multiple incidents, requests and competing priorities effectively.
•    Proactive and collaborative mindset, with a willingness to take ownership, support colleagues and continuously improve support processes.
•    

Key responsibilities:
•    Architect, design, and deliver robust solutions using the Microsoft Power Platform (Power Apps, Power Automate, Power BI, Copilot Studio), ensuring scalability, security, and maintainability.  
•    Lead the integration of Power Platform solutions with other Microsoft services (Dynamics 365, M365, Azure, SharePoint, Teams, Dataverse) and third-party systems via APIs and custom connectors.  
•    Maintain and develop existing Copilot Studio solution
•    Being part of development team and co-creating modern products
•    Managing support cases: contact end users, resolving tickets, working with priorities and root cause analysis 
•    Stay abreast of emerging Power Platform features, Microsoft ecosystem advancements, and industry best practices, proactively identifying opportunities for innovation.  "

Skill Requirements

Other Requirements

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.