Job Summary
The Adobe QA Analyst will be responsible for validating Adobe Journey Optimizer and Customer Orchestration solutions to ensure customer journeys, audience qualification, offers, campaigns, and integrations function accurately and meet business requirements.
Key Responsibilities
- Create and execute functional, integration, regression, and end-to-end test scenarios.
- Validate customer journeys, segmentation logic, and audience qualification criteria.
- Verify offer eligibility rules and decisioning outcomes.
- Perform customer profile and event-processing validation within Adobe Experience Platform.
- Conduct API, data, and integration testing across connected systems.
- Support User Acceptance Testing (UAT) and production validation activities.
- Analyze defects, coordinate fixes, and perform retesting.
- Maintain test cases, test plans, and quality documentation.
- Collaborate with developers, architects, and business stakeholders to ensure delivery quality.
Skill Requirements
- Minimum 5+ years of QA experience.
- Experience testing MarTech, CRM, or customer engagement platforms.
- Experience coordinating testing activities across multiple workstreams.
- Adobe Journey Optimizer (preferred).
- Adobe Experience Platform concepts.
- API Testing using Postman or equivalent tools.
- SQL and database validation.
- Defect lifecycle management.
- Agile and Scrum methodologies.
- Adobe Experience Cloud project experience.
- Test automation experience.