Technical Lead
India
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Job Description
Technical Lead
Bengaluru, Karnataka

Job Summary

3 to 5 years hands-on experience building AI agents (Copilot Studio / Microsoft 365 Copilot)

Key Responsibilities

  • AI- enabled ELT dashboard - Move the ELT summary dahsboard prototype into prod in
  • Power BI with an  AI insight layer 
    AI forecast simulator - Productionize the existing prototype using CRM and power BI data, deploy and AI coach agent to support forecasting decisions and automate stage-weight caliberation and forecast acuracy tracking to continously improve prediction quality
  • Pipeline Hygiene - Move prototype into prod. Automate the flags (sale or duplicate opportunities, close data, Tx renewable and owner alert
  • Revamp of existing dahsboard with AI inghts - Retrofit Sales 360 and other core dashboard with AI genertaed insights and recommendations using repratbale pattern
  • CRM data validation agent - Build an agent to detect, classify and route Salesforedata quality issues
  • Whitespace and customer report agent - Automate whotespace analysis and cross sell insights by account, segment, product group. Build an agent to pull and prepare data for custome report requests including cross sell analyses, from C-force and snoflake
  • Internal AI skills training - Traing and coach, the data analytics team to build and manitain agents, building in house agents
  • AI Sales Wokflow - Agentic Sales Intelligenece Flow - Build MVP of the seller facing workflow. integrate Salesforce, marking, and other sales data, surface account and buying signals,recommend next best actions, and personalized outreach

Skill Requirements

•            Strong, hands-on experience building AI agents (Copilot Studio / Microsoft 365 Copilot)

•            Experience connecting agents to Salesforce, Power BI, SharePoint, and other Sales org tools, including security and permissions

•            API connector development and integration experience

•            Working knowledge of Power BI/DAX and sales and pipeline data

•            Ability to coach and upskill a team, not only build

Other Requirements
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.