Job Summary

To be responsible for managing technology in projects and providing technical guidance / solutions for work completion

Key Responsibilities

1. To be responsible for providing technical guidance / solutions ;define, advocate, and implement best practices and coding standards for the team.
2. To develop and guide the team members in enhancing their technical capabilities and increasing productivity
3. To ensure process compliance in the assigned module| and participate in technical discussions/review as a technical consultant for feasibility study (technical alternatives, best packages, supporting architecture best practices, technical risks, breakdown into components, estimations).
4. To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations.

Skill Requirements

Tracking No :20251219190017120;
Requester :Saqib Akhtar:saqib_akhtar@hcltech.com;
Excalibur ID :OHCLP530261;
Technical_SPOC :NAZISH ALI (51333600);
JD :SR     
Demand    
CU L4*    ERS CU-DE-Data (HDU)-Data Engineering
Excalibur ID (New Project/Extension)*    OHCLP530261
Customer Name     MICROSOFT CORPORATION (0000100117)
Project Name & Code    MKT-Digital-Devices-Combined-FY18-FY26 (C232988)
No. of Positions:     1
Band & Sub Band    E2.1
Location:     Hyderabad
Primary Skill Area:     Key Responsibilities
    Own end-to-end email marketing operations across CRM platforms (e.g., IRIS Studio, Cosmos Data Base, Adobe Campaign, Click Up, ADO).
    Design and maintain email architecture: data models, segmentation logic, automations in IRIS Studio and Adobe Campaign.
    Lead integrations between CRM, CDP, data warehouse, and downstream systems.
    Ensure deliverability best practices (IP warming, authentication, sender reputation, inbox placement).
    Oversee QA, deployment, and troubleshooting of campaigns and journeys.
    Establish governance for data privacy, consent management, and compliance (GDPR, CAN-SPAM).
    Partner with marketing, product, and analytics teams to translate business requirements into technical solutions.
    Define and monitor KPIs, campaign performance, and system health.
    Mentor CRM developers/operations specialists and set technical standards.
    Manage vendor relationships and platform upgrades.
    Primary Skills (Must Have)
    
    Deep expertise in CRM/email platforms and Data operations as well as marketing automation.
    Strong SQL and data Integration skills.
    Understanding of HTML/CSS for email and dynamic content.
    Knowledge of deliverability, personalization, and experimentation (A/B, multivariate)
    Effectively manages customer campaigns ensuring timely execution and delivery.
    Maintain clear and proactive communication with Stake holders to align expectations and drive Campaign success.
    SQL database management, supporting precise and efficient data operations.
    Email marketing campaign design for targeted outreach and engagement using Adobe platform.
    Data query and transformation, essential for effective audience segmentation using IRIS and Visual studio platforms.
    Project management tools like ADO and Click Up proficiency to streamline campaign workflow.
    Expertise in Cosmos database technologies for robust data management and analysis.
    Additional skills like HTML5, CSS3 and Java script would be an add on to the profile
    Secondary Skills
    
    Knowledge on ACS
Secondary Skillset/JD:     Lead the technical strategy, execution, and optimization of CRM-driven email marketing programs. Act as the bridge between marketing, data, and engineering to ensure scalable, compliant, and high-performing lifecycle communications.
Reporting Manager’s SAP id:     51333600
Interviewer1 SAP Id:     51779267
Interviewer2 SAP Id:     51333600

Other Requirements

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