Job Summary
We are seeking an experienced Scrum Master with strong D365 platform understanding to support the IKEA ROSS DROP team. The role focuses on driving Agile delivery, ensuring cross-functional collaboration, and enabling teams to deliver high-quality solutions aligned with business priorities.
Key Responsibilities
Facilitate Agile ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives) ensuring adherence to Scrum practices
Act as a servant leader, removing impediments and enabling team productivity
Drive stakeholder coordination across business, IT, and vendor teams
Ensure effective backlog management in collaboration with Product Owners
Track and report delivery progress, risks, dependencies, and KPIs
Promote Agile mindset and continuous improvement culture within the team
Support release planning and coordination aligned with D365 platform update
Skill Requirements
Strong experience as a Scrum Master in Agile environments
Good understanding of Microsoft Dynamics 365 (F&O/Commerce/Platform)
Proven ability to manage multiple stakeholders and drive accountability
Experience in large-scale enterprise programs / AMS / rollout projects
Familiarity with tools like Azure DevOps (ADO), Jira, Confluence
Strong communication, facilitation, and problem-solving skills
Other Requirements
Preferred Qualifications
Scrum certifications (CSM, PSM, SAFe Scrum Master)
Prior experience in retail domain/global rollouts is plus
Exposure to DevOps, release management, and environment coordination
Key Competencies
Stakeholder Management & Coordination
Agile Delivery Excellence
Proactive Issue Resolution
Strong Follow-up & Execution Focus
Collaboration & Team Enablement