Technical Specialist
India
Job Description
Technical Specialist
Bengaluru, Karnataka

Job Summary

We are looking for a skilled TrackWise Consultant with strong technical and functional expertise to support development, configuration, and integration of TrackWise Quality Management System. The candidate will play a key role in implementing and supporting enterprise QMS processes, ensuring scalability, compliance, and integration with other enterprise applications.

Key Responsibilities

TrackWise Implementation & Configuration

  • Configure workflows, forms, fields, and coordinator in TrackWise
  • Manage user roles, security profiles, and access control
  • Develop and enhance TrackWise modules aligned with business requirements
  • Build and maintain TrackWise Reports (Single, Multi and QV)

Integration & Interfaces

  • Design and Develop integrations with external systems using:
    • Java\J2EE and Web Services (SOAP / REST APIs)
    • TrackWise IWS / OWS / DB-level interfaces
  • Work on data synchronization between TrackWise and enterprise applications (e.g., SAP, BI platforms)

Database & Backend Support

  • Write complex SQL queries, stored procedures, and triggers
  • Perform performance tuning and query optimization
  • Maintain TrackWise database schema and data integrity

Upgrade & Release Management

  • Support TrackWise upgrades (v9.x / v10.x / TW Web)
  • Handle environment setup, migration, and deployment activities
  • Assist in vulnerability remediation and patch upgrades

Release\Production Support

  • Manage TrackWise Migration from lower to higher environment.
  • Manage TrackWise Web service deployment.
  • Troubleshoot incidents, defects, and TrackWise integration issues
  • Perform root cause analysis (RCA) and provide permanent fixes
  • Coordinate with DBA, Infra, and business teams

Mandatory Skills

  • Hands-on experience with Sparta\Honeywell Systems TrackWise (v9 / v10 / TW Web)
  • Strong knowledge of TrackWise workflows, configuration, and reporting
  • Experience in TrackWise API (IWS and OWS)
    and Java Web Services (SOAP and REST)
  • Strong SQL Server skills (queries, stored procedures, performance tuning)
  • Experience in system integration and troubleshooting

Preferred / Good-to-Have Skills

  • Java (OOP, Collections, JDBC, multithreading basics)
  • Experience with TrackWise upgrades and migrations
  • Familiarity with QMS / Quality
  • Exposure to SAP, Power BI, or enterprise integrations
  • Knowledge of DevOps, CI/CD, and environment automation

Business / Functional Experience

  • Understanding of quality processes such as:
    • CAPA, Non-Conformance (NC), Change Control
    • Audit Management and Compliance workflows
  • Experience working with global stakeholders in regulated environments

Soft Skills

  • Strong communication and stakeholder management
  • Ability to work in a cross-functional global team
  • Analytical thinking and problem-solving capability

Skill Requirements

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Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.