Technical Specialist
Canada
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Job Description
Technical Specialist
Mississauga, Ontario

Job Summary

Role OverviewThe SAP SuccessFactors Consultant will be responsible for end‑to‑end implementation, support, configuration, and optimization of SAP SF modules—primarily Employee Central (EC), Time Off, and Onboarding. This role demands strong functional expertise, client-facing capability, experience with multiple full-cycle implementations, and the ability to lead workshops, solution designs, and cross-functional collaboration.Key Responsibilities1. SuccessFactors Implementation & EnhancementsLead full lifecycle implementations across EC, Time Off, and Onboarding (ONB).
[Rakesh Kum...tava-SF-EC | PowerPoint]Conduct Business Process Study, requirement gathering, solution blueprinting, and configuration using workbooks.
[Rakesh Kum...tava-SF-EC | PowerPoint]Manage Unit Testing, Integration Testing, Go‑Live, and Hypercare activities.
[Rakesh Kum...tava-SF-EC | PowerPoint]Prepare user manuals, deliver end-user training, and support audit readiness.
[Rakesh Kum...tava-SF-EC | PowerPoint]2. Module Expertise – EC, Time Management & OnboardingConfigure and maintain Organizational Management (OM), Personal Administration (PA), Time Management (TM) and related data models.
[Rakesh Kum...tava-SF-EC | PowerPoint]Manage EC Time Off rules (accruals, leave carryovers, year‑end activities).
[We have se...7   Role | Viva Engage]Support and enhance Onboarding 1.0 / 2.0 processes including custom panels, integrations, compliance forms.
[Rakesh Kum...tava-SF-EC | PowerPoint]3. HRIS Administration & SupportMaintain accuracy and integrity of HRIS data and ensure timely updates.
[We have se...7   Role | Viva Engage]Troubleshoot issues via ticketing systems such as ServiceNow (SNOW).
[We have se...7   Role | Viva Engage]Respond to inquiries and resolve functional issues related to EC and Time Off.
[We have se...7   Role | Viva Engage]4. Cross-Functional CollaborationWork with internal HR, HRIS, IT, and business stakeholders for requirement finalization and design alignment.
[We have se...7   Role | Viva Engage]Act as an internal consultant to drive quarterly release management, process improvements, and best practices.
[We have se...7   Role | Viva Engage]5. Integration & Data ManagementKnowledge of integrations with third‑party ATS and downstream systems.
[We have se...7   Role | Viva Engage]Support data migration activities for EC and related modules.Ensure compliance with HR data standards and integration protocols.Required Skills & ExperienceTechnical/Functional Skills8–10 years of SAP SuccessFactors experience across EC, Time Off, Onboarding, and related HRIS processes.Strong HR domain understanding: Core HR, OM, PA, Time Management.
[Rakesh Kum...tava-SF-EC | PowerPoint]Hands‑on experience with complete implementation cycles (minimum 3+ E2E).
[Rakesh Kum...tava-SF-EC | PowerPoint]Ability to configure data models, business rules, workflows, MDF objects, permissions, and event reasons.Strong analytical, debugging, and configuration skills across the SF landscape.Soft SkillsExcellent communication and stakeholder management skills.
[We have se...7   Role | Viva Engage]Ability to work independently and manage priorities in fast-paced environments.Strong documentation and presentation capabilities.Preferred QualificationsSF Certifications: Employee Central, Time Off, Onboarding 2.0.
[Rakesh Kum...tava-SF-EC | PowerPoint], [We have se...7   Role | Viva Engage]Experience handling global rollouts and multi‑country configurations.Working knowledge of SAP HCM for hybrid ecosystem support.Viva Engage 

Key Responsibilities

1. To architect| design and develop (through Team) solution for product/project & sustenance delivery
2. To support as an SME
3. To ensure knowledge up-gradation and work with new technologies so that the solution is current and meets quality standards and the client requirements
4. To train and develop team so as to ensure that there is an adequate supply of trained manpower in the said technology and deliver risks are mitigated
5. To gather specifications and deliver solutions to the client organization based on understanding of a domain or technology
6. To review project deliverables.
7. To recommend client value creation initiatives and implement industry best practices (on specific technology/product)

Skill Requirements

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Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.