Technical Specialist
United States
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Job Description
Technical Specialist
Durham, North Carolina

Job Summary

Healthcloud developer provides delcarative, programatic development tools to deliver configuration and customization requirements including, but not limited to: Apex Triggers, Classes, LWC components along with Flows and OmniStudio suite ( Datarapters, Integration Procedures, Omni cards) REST, SOAP based Integrations, custom apex coding and third party software integrations. Responsibilities for this position include:
•Develops Health Cloud software solutions using Apex classes, triggers, Flows and OmniStudio along with REST/SOAP based integrations.
•Build salesforce Health Cloud for patient services from scratch using both standard declarative and programatic solutions.
•Build complex screened, declarative flows in conjunction to apex.
•Build LWC to work with screen flows and Omni-cards.
•Strong math and analytical skills excellent oral and written communication skill
•Analyze system performance issues and determine performance enhancements
•Champion, Own your technical designs and code/components for reviews.
•Configure application related Schema, Security, UI and backend automation, acceptance roles and access controls
•Integrate HC application(s) with third party systems/applications via APIs. Provide input to staff involved in writing and updating technical documentation such as user requirements, manuals.

Key Responsibilities

8 years of experience designing and developing technical designs in salesforce for large platforms
•Minimum of 3 years’ experience with Health Cloud as a developer is mandatory.
•Minimum of 4 years' experience working with Lightning Framework (LWC components) in Service Cloud/ Health Cloud.
•Minimum of 2 years' experience building OmniStudio Solutions.
•Experience applying best practices in both declarative, programatic approach and Processes, owning end to end technical solutions.
•Detail-oriented, able to identify issues, and consistently collaborate to solve problems in a timely manner. 
•Background and deep experience with Salesforce are mandatory. PDII certification is preferable.
•Internal customer management, the influence of peers, team effectiveness and enhancement, timeline management, proactive problem-solving ability, ability to develop trust, shared goals and values. 
•Must have excellent oral and written communication/presentation/ negotiation skills. 
•Engaging presentation style, with the ability to control and manage multiple presentation scenarios
•Experience with Agile methodologies and Continuous Integration Continuous Deployment (CICD) processes is a plus
•Experience leading CI/CD strategy end to end using any devops tools like Flosum, Copado, DevOps Center/git, genkins is a plus.
•Salesforce Health Cloud Super badge completion or certification is a plus.
•Relevant Healthcare/ Life sciences experience is a plus.

Skill Requirements

•Collaborative, with negotiation skills, conceptual thinking, systems process thinking, accountability to deliverables milestones, conflict resolution (internal and external). 
•Ability to handle multiple (changing) priorities under tight timelines
• Design, develop, test, document, and deploy high quality business solutions on the Force.com platform.
• Self-motivated; works independently.
• Work and deliver under tight and ever-changing deadlines with the ability to multi-task.
•General software skills: MS Access, MS Word, MS Excel, MS Project, Visio
•Technical/Software Skills: Apex, Triggers, Classes, JavaScript, LWC, Flows, OmniStudio, AJAX, jQuery, SOQL, SOSL, Cloud Technologies, CI/CD tooling, XML, HTML, CSS, and web service integrations using REST, SOAP, etc.
•Salesforce PDII certification preferred.
•ServiceNow System Admin certification preferred
•Certified implementation specialist in ITSM, ITOM, HRSD or any other module preferred

 

Other Requirements

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Maximum Salary (US):  151000
Minimum Salary (US):  95000
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7 billion. 

 

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.