Technical Specialist
United States
Apply now
Job Description
Technical Specialist
Others, California

Job Summary

SAP BRIM Convergent Invoicing SME responsible for leading the design, configuration,  and support of the SAP BRIM CI module within the BRIM suite. This role requires an in-depth understanding of complex business processes related to high-volume contract accounting, invoicing, payments, and collections, with a focus on CI with other BRIM components (FICA and Cash Management) and SAP S/4HANA Finance

Key Responsibilities

  • Solution leadership: Serve as the Technical SME and focal point of contact for all SAP BRIM CI -related business process matters, including system upgrades, defect resolution, and implementation projects.
  • Requirements gathering: Facilitate workshops with business stakeholders to collect and analyze complex business requirements related to accounts receivable, invoicing, payments, and collections.
  • System design and configuration:
    • Design and document SAP CI solutions, including system configuration and customization, to address client requirements.
    • Must have knowledge on Concepts of Billing, Billing Process Execution, Scheduling in Billing and Invoicing, Billing Process Configuration for Selection, Grouping, Aggregation, Billing Plans and Billing Plan functionality, Billing request for Correction
    • Must have knowledge of Invoicing Process, Invoicing Overview and Execution, Invoicing Process Configuration, Invoicing Reversal and Billing Reversal.
  • Integration:
    • Manage the integration of Convergent Invoicing (CI) with other SAP BRIM modules, such as FICA, Cashe Management and Convergent Charging (CC).

 

Skill Requirements

  • Application Support & Maintenance:
    • Deliver Level 2 and Level 3 support for SAP BRIM CI and related modules, ensuring timely resolution of incidents and service requests.
    • Execute break/fix problem resolution and preventive maintenance in line with Disney’s problem management standards.
  • Incident & Request Management:
    • Manage ServiceNow tickets for incidents and requests, including prioritization, root cause analysis, and escalation as needed.
    • Provide bi-weekly reporting on incident status and resolution timelines.

 

Other Requirements

  • Functional Expertise:
    • Configure and maintain invoicing processes, including payment processing, dunning, and integration with other SAP modules.
    • Support user requests for ad hoc reports, file extracts, and minor functional changes.
Maximum Salary (US):  172000
Minimum Salary (US):  117000
Apply now
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. 

 

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.