Technical Specialist
India
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Job Description
Technical Specialist
Bengaluru, Karnataka

Job Summary

Senior Developer Business Systems -Solution Build Business Systems

8+ years of experience in SAP ABAP Technical Development & SAP Integration (IDoc/EDI/RFC), SAP HANA, Adobe Forms, Technical Architecture

  • Familiar with Waterfall and Agile Project Implementation Methodologies
  • Familiar with SAP Standard Functionalities (eg. ERP, Hana etc.) and Custom Development procedures
  • Experience with relevant programming languages & techniques (eg. Abap, SQL, Java, OO, Eclipse etc.)
  • Debugging knowhow for troubleshooting
  • Experience with relevant IT Technologies and Protocols (eg. Adobe, EDI, ODBC, RFC, XML etc.)
  • Multiple end to end project lifecycle experience for implementing SAP & other Business Systems

 

Key Responsibilities

Coordinate developments with other (internal or external) developers
Technical definitions Interfaces (Mapping, Recordtypes) with consumer or sender
Develop application, interface & migration software using the appropriate tools and dev. Languages
Define and develop user interfaces using available technologies according to UX guidelines
Develop and maintain printing solutions (forms, labels) using the appropriate technologies
Develop integration processes using existing and new frameworks and tools
Understand and setup of system communication and protocols
Maintain technical knowledge base
Support infrastructure setup and keep systems and applications up to date
Program design & modularization (Program, Functions, Classes)
Define and maintain quality standards and best practices for development
 

Prepare test data and pretest new functionality (Unit Test and Function Test within IT)
Presentation of finished products and the developed functionalities
Ensure System is implemented & maintained according to GRC req's & policies (eg. Authoriz., GxP etc.)
Support audits from governing bodies (eg. Auditor, TüV, FDA etc.)
Contribute to IT/Business Docu. or validation documents in projects/support as outlined in RACI matrix
Complete Hyper care phase and resolve support incidents after golive until project signoff
Define technology of interfaces (WSDL, EDI, IDOC, ODBC etc.)
Database Design
Quality inspection and design reviews of technical products/solutions
Resolve Level 3 Support Issues
Create, analyze and resolve incidents as per the defined SLAs
Support recruiting process for internal staff within Sonova processes and tools
Liase with other cross functional teams in or outside CIT for any other relevant isssue resolution
Coach and support trainees
IT Systems Architect

Provide detailed technical knowhow to support solution decisions for different options
Review existing IT solutions for improvements, stay up-to-date with new technologies
Program design & modularization (Program, Functions, Classes)
Define technology of interfaces (WSDL, EDI, IDOC, ODBC etc.)
Database Design
Define and maintain quality standards and best practices for development
Quality inspection and design reviews of technical products/solutions
IT Systems Architect

Ensure global best practice business processes are implemented for any new processes / requirements
Perform Third Party Software Evaluations within Sonova RFP process
Provide detailed IT Solution Architecture for new processes and gaps
Facilitate & perform detailed req.'s eng. with Moscow & detailed Bus. Process Design (Micros)
Create and Extend program specifications for CRs, Projects, new Releases etc.
Coach teammembers in project methdology and ensure Sonova TQM Standards are followed
Coordinate developments with other (internal or external) developers
Develop application, interface & migration software using the appropriate tools and dev. Languages
Define and develop user interfaces using available technologies according to UX guidelines
Develop integration processes using existing and new frameworks and tools
Understand and setup of system communication and protocols
Support infrastructure setup and keep systems and applications up to date
Support recruiting process for internal staff within Sonova processes and tools
Liase with other cross functional teams in or outside CIT for any other relevant isssue resolution

Skill Requirements

Primary Skill: SAP ABAP Technical Development
Secondary Skills: SAP Integration (IDoc/EDI/RFC), SAP HANA, Adobe Forms, Technical Architecture

Other Requirements

Personal Competencies
  • Presentation, sales and communciation skills to sell ideas on Top Management Level
  • Interested in change and able to stay up-to-date with new innovations relevant in own area
  • Structured and focused in approach, communication, excecution
  • Positive, Customer Service Orientation, focusing on meeting customer expectations
  • Able to accept and follow standard Sonova SOPs
  • Diligently following high Quality Standards with own and team deliverables, prioritizing over short term time pressures
  • Able to focus on most important / urgent topics and to self time manage independently
  • Able to work independently and escalate accordingly
  • Analytical and abstract thinking to architect and plan complex workpackages
  • Creative thinking and able to challenge existing or historical grown situations & solutions
  • Presentation, sales and communciation skills to sell ideas on GPO and Keyuser Level

Social Competencies
  • Able to collaborate and share knowledge: facilitate and prioritize team success over individual interests
  • Able to understand and resolve conflicts, partnering with business / externals finding win win solutions

Leadership Competencies
  • Able to lead and facilitate meetings towards an end result

Professional Competencies
  • Able to design & implement detailed Processes that are feasible from a enduser perspective
  • Familiar with important Financial & Medical Regulations and how they impact daily work (TüV, Validation, FDA etc.)

Language(s) / Level
  • Fluent in English

IT skills
  • Experience with relevant Admin Tools (eg. MS Office, Jira, Sharepoint, solman etc.)

Further Requirements

 

 
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.