Technical Specialist
Canada
Job Description
Technical Specialist
Ontario Centre Queensville, Ontario

Job Summary

•    Act as the primary bridge between business stakeholders, SMEs, and technical teams for PLM initiatives
•    Gather, analyze, and document business requirements related to engineering, manufacturing, and supply chain processes
•    Translate business needs into functional specifications, user stories, and acceptance criteria aligned with Teamcenter capabilities
•    Drive workshops, requirement elicitation sessions, and stakeholder discussions with distributed global teams
•    Define and standardize engineering processes such as: 
o    BOM (EBOM/MBOM alignment)
o    Change management (ECR/ECO/ECN)
o    Configuration and release processes
•    Collaborate with architects to ensure solution alignment with business processes and PLM roadmap
•    Prepare and maintain functional design documents (FDD), process flows, and use cases
•    Support BMIDE data modeling discussions by providing functional inputs (attributes, classifications, rules)
•    Work with integration teams to define functional requirements for SAP, MES, CAD (NX), and other system integrations
•    Participate in backlog grooming, sprint planning, and prioritization in Agile delivery model
•    Validate delivered functionality through functional testing, UAT coordination, and sign-offs
•    Ensure traceability of requirements from business needs to implemented solutions
•    Identify gaps, risks, and improvement opportunities in current PLM processes
•    Support data migration activities by defining mapping, validation, and business rules
•    Assist in defining reporting, dashboards, and KPIs for engineering and operations teams
•    Prepare training materials, user guides, and support business adoption of Teamcenter solutions
•    Coordinate with support teams to ensure smooth transition to operations
•    Ensure compliance with standards, governance processes, and change management practices
•    Provide inputs for effort estimation, scope definition, and solution planning

Key Responsibilities

•    Act as the primary bridge between business stakeholders, SMEs, and technical teams for PLM initiatives
•    Gather, analyze, and document business requirements related to engineering, manufacturing, and supply chain processes
•    Translate business needs into functional specifications, user stories, and acceptance criteria aligned with Teamcenter capabilities
•    Drive workshops, requirement elicitation sessions, and stakeholder discussions with distributed global teams
•    Define and standardize engineering processes such as: 
o    BOM (EBOM/MBOM alignment)
o    Change management (ECR/ECO/ECN)
o    Configuration and release processes
•    Collaborate with architects to ensure solution alignment with business processes and PLM roadmap
•    Prepare and maintain functional design documents (FDD), process flows, and use cases
•    Support BMIDE data modeling discussions by providing functional inputs (attributes, classifications, rules)
•    Work with integration teams to define functional requirements for SAP, MES, CAD (NX), and other system integrations
•    Participate in backlog grooming, sprint planning, and prioritization in Agile delivery model
•    Validate delivered functionality through functional testing, UAT coordination, and sign-offs
•    Ensure traceability of requirements from business needs to implemented solutions
•    Identify gaps, risks, and improvement opportunities in current PLM processes
•    Support data migration activities by defining mapping, validation, and business rules
•    Assist in defining reporting, dashboards, and KPIs for engineering and operations teams
•    Prepare training materials, user guides, and support business adoption of Teamcenter solutions
•    Coordinate with support teams to ensure smooth transition to operations
•    Ensure compliance with standards, governance processes, and change management practices
•    Provide inputs for effort estimation, scope definition, and solution planning

Skill Requirements

Must-Have Skills
•    Strong experience as a Business Analyst in Teamcenter / PLM implementations
•    Deep understanding of engineering processes (BOM, change management, product structure)
•    Experience in writing user stories, BRDs/FDDs, and process documentation
•    Familiarity with Agile/Scrum methodologies and tools (e.g., ADO/JIRA)
•    Strong stakeholder management and communication skills across global teams
•    Ability to translate business requirements into functional and technical context

Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.