Job Summary
5+ yrs of relevant Expertise in IBM App Connect Enterprise (ACE), IBM Sterling B2B Integrator (SI), and Boomi Integration Platform .
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Thorough understanding of integration architecture, message flows, data mapping, transformation logic, and enterprise integration patterns.
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Strong experience in IBM ACE production support, monitoring, troubleshooting, and minor enhancements.
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Experience in environment upgrades, patching, deployment activities, and production support.
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Proficiency in basic Java, ESQL, SQL, XML, and XSLT and Knowledge of XML schema validation and XSLT-based transformations.
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Familiarity with messaging and integration patterns such as:
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Publish/Subscribe
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Request/Response
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Event-Driven Architecture
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Message Routing and Transformation
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REST/SOAP Web Services
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Experience with SSL/TLS certificate management, keystore/truststore configuration, and security troubleshooting.
Key Responsibilities
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Strong hands-on experience supporting Boomi AtomSphere in production environments.
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Experience with Boomi Corporate iPaaS and Boomi OCADO iPaaS monitoring, support, and troubleshooting.
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Good understanding of Boomi processes, connectors, APIs, Atom Management, deployments, scheduling, and process reporting.
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Should have knowledge on Azure cloud fundamentals and should be able to support.
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Experience in incident management, problem management, RCA, and production support within SLA-driven environments.
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Ability to analyse logs, troubleshoot integration failures, and resolve API/data flow issues.
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Working knowledge of Microsoft Azure services including AKS, Storage, Key Vault, and Azure Monitor.
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Hands-on experience with Terraform (Infrastructure as Code), including module management, deployments, and environment support.
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Experience using Azure DevOps for deployment and release support.
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Knowledge of REST/SOAP APIs, JSON, XML, and integration support best practices.
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Strong communication and stakeholder management skills.
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Knowledge of ITIL processes (Incident, Problem, Change Management).
Skill Requirements
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Hands-on experience with IBM Sterling B2B Integrator (SI) administration, development, and support.
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Strong knowledge of EDI standards including X12, EDIFACT, XML, CSV, Flat Files, and trading partner implementations.
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Expertise in data mapping, transformation, validation, and transaction monitoring.
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Experience in Trading Partner onboarding/offboarding, partner communication setup, and support.
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AS2, SFTP, MQ, MFT, SMTP communication protocols.
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SSL/TLS certificates, keystore/truststore management.
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Network troubleshooting (firewalls, DNS, ports, connectivity issues).
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Business process development and support.
Support & Operations
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Understanding of cloud and on-premises infrastructure support.
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Experience in business process development, support, and maintenance.
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Strong incident management, problem management, and root cause analysis skills.
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Flexible to provide production support and implement minor code/configuration changes.
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Ability to provide 24x7 On-Call Support for critical production issues and participate in bridge/conference calls as per SLA requirements.
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Experience with release management, deployment support, environment health checks, and operational monitoring
Other Requirements
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Experience in Retail, Supply Chain, eCommerce or OCADO environments.
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Exposure to Boomi API Management.
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Experience with Log Analytics, Application Insights, Splunk, or similar monitoring tools.
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Understanding of Agile and DevOps ways of working.
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Boomi, IBM Ace Certification
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Basic understanding of IBM MQ including queue managers, queues, channels, clustering, and troubleshooting.
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Experience with map editor for sterling integration in developing maps.