Test Lead
United States
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Job Description
Test Lead
Sacramento, California

Job Summary

Lead Lab Operations Engineer / Lead Infrastructure Technician – E2.1

Job Summary

Leads lab operations, infrastructure strategy, deployment programs, and technical support activities across multiple projects. Responsible for operational planning, team leadership, process improvement, and ensuring lab availability and performance.

Key Responsibilities

  • Lead day-to-day lab operations and support activities.
  • Own ticket management processes, SLA performance, and operational metrics.
  • Serve as the escalation point for critical hardware, software, firmware, and infrastructure issues.
  • Plan and execute large-scale deployments of client, server, and lab environments.
  • Lead new lab buildouts, expansions, and infrastructure upgrades.
  • Design and implement standards for networking, KVM, PDU, and remote-access configurations.
  • Drive process improvement initiatives to increase lab efficiency and availability.
  • Partner with engineering, program management, and stakeholders to support project requirements.
  • Manage capacity planning, infrastructure readiness, and resource allocation.
  • Develop technical documentation, training programs, and operational standards.
  • Mentor Senior and Junior team members and provide technical leadership.
  • Track operational KPIs and provide status reporting to management.

Skill Requirements

  • Expert-level hardware, firmware, BIOS/IFWI, and operating system troubleshooting.
  • Strong networking and infrastructure deployment experience.
  • Proven leadership and project coordination skills.
  • Experience managing complex lab environments and test infrastructure.
  • Strong problem-solving, decision-making, and stakeholder communication abilities.

Other Requirements

  • Experience driving operational excellence, standardization, and continuous improvement.

 
Maximum Salary (US):  128000
Minimum Salary (US):  69000
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. 

 

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.