Job Summary

The Senior QA and Release Manager will own the quality and release governance for InFO SCL, ensuring Salesforce-based solutions and complex integrations are thoroughly validated before deployment. The role will provide a single view of quality health, coordinate cross-functional testing and release activities, and drive risk-based decisions across Product, Development, Business, Release Management, GTP and testing partners.

Key Responsibilities

Own InFO SCL QA governance across every release, covering SIT, regression, end-to-end, sanity and production validation, with clear entry and exit criteria, test coverage and release-readiness evidence.​

• Lead the overall release-quality plan, including scope, milestones, dependencies, environments, test data, resource alignment, defect thresholds, go/no-go inputs and post-production validation.​

• Represent InFO SCL within GTP quality governance and provide clear visibility of testing progress, quality risks, dependencies, blockers, decisions and escalations to QA leadership and key stakeholders.​

• Coordinate with InFO SCL Product, Development, Business, Release Management and testing partners to align testing priorities, timelines, responsibilities and quality expectations for each release.​

• Drive defect governance and quality-risk management, ensuring critical defects, integration issues, testing gaps and unresolved dependencies are assessed, escalated and addressed before release.​

• Lead root-cause analysis and continuous-improvement activities following production incidents, escaped defects and significant quality issues, translating lessons learned into stronger test coverage, controls and processes.​

• Establish and track meaningful quality metrics such as execution progress, pass rate, defect severity and ageing, defect leakage, automation coverage and release-readiness status.​

• Promote risk-based testing, reusable regression assets and appropriate automation to improve release confidence, speed and efficiency.​

• Mentor QA team members and testing partners, support workload prioritization and ensure consistent adherence to agreed quality standards and governance.​

Skill Requirements

8–9 years of overall experience in software quality assurance, including substantial experience leading QA governance and release management for large, integrated enterprise applications. Proven experience in a Senior QA Lead is required.

• Strong hands-on knowledge of Salesforce and proven experience testing Salesforce-based applications, workflows , and complex upstream/downstream integrations.​

• Strong experience in senior QA leadership and release management, including multi-team releases, test governance, release planning, readiness reviews and production validation.​

• Demonstrated ability to manage SIT, regression, end-to-end, sanity and production testing across integrated enterprise landscapes.​

• Strong defect-management and quality-risk-management capability, including triage, prioritization, escalation, root-cause analysis and prevention actions.​

• Experience defining test strategy, test plans, entry/exit criteria, traceability, reporting, quality gates and evidence-based go/no-go recommendations.​

• Strong stakeholder-management and communication skills, with the ability to present concise quality status and risks to senior leadership and challenge decisions constructively.​

• Experience coordinating internal teams, business testers and third-party delivery/testing partners across locations and time zones.​

Other Requirements

• Exposure to Salesforce automation and API testing tools such as Playwright/TOSCA

• Experience with test-management/reporting tools, quality dashboards, CI/CD pipelines and automated regression.​