Job Summary
Job Summary
The Junior Board Technician is responsible for supporting lab operations, hardware deployment, inventory management, system assembly, basic troubleshooting, and board-level activities. This role follows established Standard Operating Procedures (SOPs), checklists, and documented processes while working independently with guidance from senior technicians and technical leads.
Key Responsibilities
Lab Logistics Support
- Maintain laboratory environments following 6S methodologies:
- Sort
- Set in Order
- Safety
- Shine
- Standardize
- Sustain
- Receive, unpack, package, transport, and deliver hardware, systems, and lab materials.
- Support shipping, receiving, ISM creation, asset tagging, and hardware tracking activities.
- Perform inventory management activities including:
- Hardware issuance and returns
- Database updates
- Weekly transaction audits
- Hardware storage and organization
- Material disposition and scrapping
- Hardware waterfall collections and disassembly
- Register silicon, boards, systems, and hardware into inventory management systems.
- Safely lift and transport equipment up to 40 lbs. and support team lifts for heavier equipment.
- Operate within laboratory environments while following PPE and safety requirements.
Lab Technical Support
- Manage assigned tickets, work orders, and service requests according to defined SLAs.
- Assemble and deploy client and server systems following documented build procedures.
- Execute system builds according to deployment plans and resource allocations.
- Apply approved BKC/BKM configurations and verify system functionality.
- Label systems and maintain accurate records in SOR and inventory systems.
- Perform first-level troubleshooting and triage activities, including:
- Hardware inspection
- Component reseating
- BIOS/Firmware updates
- Functional verification
- Collect test data and generate status reports.
- Maintain approved golden configurations and system baselines.
- Assist with hardware and software upgrades as directed.
- Support deployment area setup activities, including network, KVM, and PDU installation.
Board Support
- Perform basic board-level diagnostics and verification activities.
- Assist with documented board modifications and rework activities.
- Follow established procedures for component replacement and repair.
- Conduct board inspections and validation testing.
- Escalate complex technical issues to senior technicians
Skill Requirements
Qualifications
Required
- Associate degree, technical certification, or equivalent experience in Electronics, Computer Engineering Technology, or related field.
- 0-3 years of technical hardware support experience.
- Knowledge of computer hardware components and assembly.
- Basic understanding of electronic circuits and board-level components.
- Experience following SOPs and technical documentation.
- Basic soldering skills preferred.
- Familiarity with inventory and ticketing systems.
Other Requirements
Skills
- Attention to detail.
- Strong organizational skills.
- Ability to follow documented procedures.
- Basic troubleshooting capabilities.
- Effective verbal and written communication.
- Team-oriented mindset.