Tower Lead (Support & Operations)
United States
Job Description
Tower Lead (Support & Operations)
Dallas, Texas

Job Summary

 Job Title: Data Center Infrastructure Management (DCIM) Administrator / Specialist Job Summary We are seeking a highly skilled DCIM Engineer / Nlyte Administrator to own, manage, and optimize our Data Center Infrastructure Management platform. This includes full ownership of Nlyte Asset Optimizer (AO) and Nlyte Energy Optimizer (NEO). In this role, you will bridge the gap between IT infrastructure and facilities operations—ensuring end-to-end visibility and control over data center assets, capacity, power, and cooling. The ideal candidate will maintain absolute data accuracy, drive workflow automation, and deliver actionable insights to support capacity forecasting and energy sustainability. Key Responsibilities NAO: DCIM & Operations Specialist (Nlyte-Focused) DCIM Platform Administration • Own and administer the Nlyte DCIM platform, maintaining accurate lifecycle records for [X+] assets across [X] data centers from procurement to decommissioning. • Configure rack layouts, power chain mappings, and device templates to improve capacity visibility and deployment efficiency by [X]%. • Leverage DCIM analytics to optimize power utilization effectiveness (PUE) and cooling efficiency. Infrastructure & Asset Management • Direct physical infrastructure tracking across all racks, PDUs, and structured cabling systems. • Lead MAC (Moves, Adds, Changes) workflows, reducing deployment time and minimizing manual errors through workflow automation. Power & Facilities Integration • Partner with facilities teams to integrate DCIM with Building Management Systems (BMS), enabling real-time monitoring of power and thermal metrics. • Monitor UPS, RPP/PDM, and PDU loads to proactively prevent capacity constraints and structural outages. Automation & Integration • Integrate the DCIM platform with ITSM tools (Jira/CMDB) to streamline ticketing and asset tracking workflows. • Design automated workflows for rapid device provisioning and decommissioning to maximize operational velocity. Reporting & Strategy • Generate executive-level reports on capacity utilization, power consumption, and environmental sustainability metrics. • Provide strategic recommendations for data center scaling, optimization, and sustainability initiatives. NEO: Data Center Power & Capacity Engineer Power Chain Modeling & Configuration • Model end-to-end power paths from Utility \\(\\rightarrow \\) UPS \\(\\rightarrow \\) RPP \\(\\rightarrow \\) PDU \\(\\rightarrow \\) Rack \\(\\rightarrow \\) Device. • Configure A/B redundant feeds and complex circuit hierarchies within the DCIM environment. Load Calculation & Threshold Management • Analyze load propagation through the power chain and evaluate the cascading impact of failures at each infrastructure layer. • Define and tune PDU load calculations, circuit utilization thresholds, and device-level power consumption logic. • Configure nameplate vs. actual load behaviors and establish upstream aggregation logic (Device \\(\\rightarrow \\) Rack \\(\\rightarrow \\) PDU \\(\\rightarrow \\) Upstream). Capacity Management & Forecasting • Analyze available vs. used capacity across all infrastructure layers to identify stranded capacity and overloaded circuits. • Perform precision rack placement planning and build predictive \"what-if\" capacity modeling scenarios for future growth. Thermal & Cooling Analytics • Interpret environmental data from temperature sensors and airflow patterns to optimize containment and cooling. • Collaborate with CRAC/CRAH systems to identify hotspots and remediate inefficient cooling zones. Required Qualifications • Education: Bachelor’s degree in Information Technology, Engineering, or a related technical field (or equivalent practical data center experience).

Key Responsibilities

 Job Title: Data Center Infrastructure Management (DCIM) Administrator / Specialist Job Summary We are seeking a highly skilled DCIM Engineer / Nlyte Administrator to own, manage, and optimize our Data Center Infrastructure Management platform. This includes full ownership of Nlyte Asset Optimizer (AO) and Nlyte Energy Optimizer (NEO). In this role, you will bridge the gap between IT infrastructure and facilities operations—ensuring end-to-end visibility and control over data center assets, capacity, power, and cooling. The ideal candidate will maintain absolute data accuracy, drive workflow automation, and deliver actionable insights to support capacity forecasting and energy sustainability. Key Responsibilities NAO: DCIM & Operations Specialist (Nlyte-Focused) DCIM Platform Administration • Own and administer the Nlyte DCIM platform, maintaining accurate lifecycle records for [X+] assets across [X] data centers from procurement to decommissioning. • Configure rack layouts, power chain mappings, and device templates to improve capacity visibility and deployment efficiency by [X]%. • Leverage DCIM analytics to optimize power utilization effectiveness (PUE) and cooling efficiency. Infrastructure & Asset Management • Direct physical infrastructure tracking across all racks, PDUs, and structured cabling systems. • Lead MAC (Moves, Adds, Changes) workflows, reducing deployment time and minimizing manual errors through workflow automation. Power & Facilities Integration • Partner with facilities teams to integrate DCIM with Building Management Systems (BMS), enabling real-time monitoring of power and thermal metrics. • Monitor UPS, RPP/PDM, and PDU loads to proactively prevent capacity constraints and structural outages. Automation & Integration • Integrate the DCIM platform with ITSM tools (Jira/CMDB) to streamline ticketing and asset tracking workflows. • Design automated workflows for rapid device provisioning and decommissioning to maximize operational velocity. Reporting & Strategy • Generate executive-level reports on capacity utilization, power consumption, and environmental sustainability metrics. • Provide strategic recommendations for data center scaling, optimization, and sustainability initiatives. NEO: Data Center Power & Capacity Engineer Power Chain Modeling & Configuration • Model end-to-end power paths from Utility \\(\\rightarrow \\) UPS \\(\\rightarrow \\) RPP \\(\\rightarrow \\) PDU \\(\\rightarrow \\) Rack \\(\\rightarrow \\) Device. • Configure A/B redundant feeds and complex circuit hierarchies within the DCIM environment. Load Calculation & Threshold Management • Analyze load propagation through the power chain and evaluate the cascading impact of failures at each infrastructure layer. • Define and tune PDU load calculations, circuit utilization thresholds, and device-level power consumption logic. • Configure nameplate vs. actual load behaviors and establish upstream aggregation logic (Device \\(\\rightarrow \\) Rack \\(\\rightarrow \\) PDU \\(\\rightarrow \\) Upstream). Capacity Management & Forecasting • Analyze available vs. used capacity across all infrastructure layers to identify stranded capacity and overloaded circuits. • Perform precision rack placement planning and build predictive \"what-if\" capacity modeling scenarios for future growth. Thermal & Cooling Analytics • Interpret environmental data from temperature sensors and airflow patterns to optimize containment and cooling. • Collaborate with CRAC/CRAH systems to identify hotspots and remediate inefficient cooling zones. Required Qualifications • Education: Bachelor’s degree in Information Technology, Engineering, or a related technical field (or equivalent practical data center experience).

Skill Requirements

 Job Title: Data Center Infrastructure Management (DCIM) Administrator / Specialist Job Summary We are seeking a highly skilled DCIM Engineer / Nlyte Administrator to own, manage, and optimize our Data Center Infrastructure Management platform. This includes full ownership of Nlyte Asset Optimizer (AO) and Nlyte Energy Optimizer (NEO). In this role, you will bridge the gap between IT infrastructure and facilities operations—ensuring end-to-end visibility and control over data center assets, capacity, power, and cooling. The ideal candidate will maintain absolute data accuracy, drive workflow automation, and deliver actionable insights to support capacity forecasting and energy sustainability. Key Responsibilities NAO: DCIM & Operations Specialist (Nlyte-Focused) DCIM Platform Administration • Own and administer the Nlyte DCIM platform, maintaining accurate lifecycle records for [X+] assets across [X] data centers from procurement to decommissioning. • Configure rack layouts, power chain mappings, and device templates to improve capacity visibility and deployment efficiency by [X]%. • Leverage DCIM analytics to optimize power utilization effectiveness (PUE) and cooling efficiency. Infrastructure & Asset Management • Direct physical infrastructure tracking across all racks, PDUs, and structured cabling systems. • Lead MAC (Moves, Adds, Changes) workflows, reducing deployment time and minimizing manual errors through workflow automation. Power & Facilities Integration • Partner with facilities teams to integrate DCIM with Building Management Systems (BMS), enabling real-time monitoring of power and thermal metrics. • Monitor UPS, RPP/PDM, and PDU loads to proactively prevent capacity constraints and structural outages. Automation & Integration • Integrate the DCIM platform with ITSM tools (Jira/CMDB) to streamline ticketing and asset tracking workflows. • Design automated workflows for rapid device provisioning and decommissioning to maximize operational velocity. Reporting & Strategy • Generate executive-level reports on capacity utilization, power consumption, and environmental sustainability metrics. • Provide strategic recommendations for data center scaling, optimization, and sustainability initiatives. NEO: Data Center Power & Capacity Engineer Power Chain Modeling & Configuration • Model end-to-end power paths from Utility \\(\\rightarrow \\) UPS \\(\\rightarrow \\) RPP \\(\\rightarrow \\) PDU \\(\\rightarrow \\) Rack \\(\\rightarrow \\) Device. • Configure A/B redundant feeds and complex circuit hierarchies within the DCIM environment. Load Calculation & Threshold Management • Analyze load propagation through the power chain and evaluate the cascading impact of failures at each infrastructure layer. • Define and tune PDU load calculations, circuit utilization thresholds, and device-level power consumption logic. • Configure nameplate vs. actual load behaviors and establish upstream aggregation logic (Device \\(\\rightarrow \\) Rack \\(\\rightarrow \\) PDU \\(\\rightarrow \\) Upstream). Capacity Management & Forecasting • Analyze available vs. used capacity across all infrastructure layers to identify stranded capacity and overloaded circuits. • Perform precision rack placement planning and build predictive \"what-if\" capacity modeling scenarios for future growth. Thermal & Cooling Analytics • Interpret environmental data from temperature sensors and airflow patterns to optimize containment and cooling. • Collaborate with CRAC/CRAH systems to identify hotspots and remediate inefficient cooling zones. Required Qualifications • Education: Bachelor’s degree in Information Technology, Engineering, or a related technical field (or equivalent practical data center experience).

Other Requirements

 Job Title: Data Center Infrastructure Management (DCIM) Administrator / Specialist Job Summary We are seeking a highly skilled DCIM Engineer / Nlyte Administrator to own, manage, and optimize our Data Center Infrastructure Management platform. This includes full ownership of Nlyte Asset Optimizer (AO) and Nlyte Energy Optimizer (NEO). In this role, you will bridge the gap between IT infrastructure and facilities operations—ensuring end-to-end visibility and control over data center assets, capacity, power, and cooling. The ideal candidate will maintain absolute data accuracy, drive workflow automation, and deliver actionable insights to support capacity forecasting and energy sustainability. Key Responsibilities NAO: DCIM & Operations Specialist (Nlyte-Focused) DCIM Platform Administration • Own and administer the Nlyte DCIM platform, maintaining accurate lifecycle records for [X+] assets across [X] data centers from procurement to decommissioning. • Configure rack layouts, power chain mappings, and device templates to improve capacity visibility and deployment efficiency by [X]%. • Leverage DCIM analytics to optimize power utilization effectiveness (PUE) and cooling efficiency. Infrastructure & Asset Management • Direct physical infrastructure tracking across all racks, PDUs, and structured cabling systems. • Lead MAC (Moves, Adds, Changes) workflows, reducing deployment time and minimizing manual errors through workflow automation. Power & Facilities Integration • Partner with facilities teams to integrate DCIM with Building Management Systems (BMS), enabling real-time monitoring of power and thermal metrics. • Monitor UPS, RPP/PDM, and PDU loads to proactively prevent capacity constraints and structural outages. Automation & Integration • Integrate the DCIM platform with ITSM tools (Jira/CMDB) to streamline ticketing and asset tracking workflows. • Design automated workflows for rapid device provisioning and decommissioning to maximize operational velocity. Reporting & Strategy • Generate executive-level reports on capacity utilization, power consumption, and environmental sustainability metrics. • Provide strategic recommendations for data center scaling, optimization, and sustainability initiatives. NEO: Data Center Power & Capacity Engineer Power Chain Modeling & Configuration • Model end-to-end power paths from Utility \\(\\rightarrow \\) UPS \\(\\rightarrow \\) RPP \\(\\rightarrow \\) PDU \\(\\rightarrow \\) Rack \\(\\rightarrow \\) Device. • Configure A/B redundant feeds and complex circuit hierarchies within the DCIM environment. Load Calculation & Threshold Management • Analyze load propagation through the power chain and evaluate the cascading impact of failures at each infrastructure layer. • Define and tune PDU load calculations, circuit utilization thresholds, and device-level power consumption logic. • Configure nameplate vs. actual load behaviors and establish upstream aggregation logic (Device \\(\\rightarrow \\) Rack \\(\\rightarrow \\) PDU \\(\\rightarrow \\) Upstream). Capacity Management & Forecasting • Analyze available vs. used capacity across all infrastructure layers to identify stranded capacity and overloaded circuits. • Perform precision rack placement planning and build predictive \"what-if\" capacity modeling scenarios for future growth. Thermal & Cooling Analytics • Interpret environmental data from temperature sensors and airflow patterns to optimize containment and cooling. • Collaborate with CRAC/CRAH systems to identify hotspots and remediate inefficient cooling zones. Required Qualifications • Education: Bachelor’s degree in Information Technology, Engineering, or a related technical field (or equivalent practical data center experience).

Maximum Salary (US): 
Minimum Salary (US): 
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. 

 

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.