Job Summary
We are seeking a senior ServiceNow Developer with team leadership experience for our State Farm ServiceNow Automation team. This team creates and supports automation solutions for a variety of areas, including Networking (NaaS), Event Management, and Infrastructure (IaaS). It also provides consultative assistance to other automation teams. The candidate must be a fluent English speaker and have experience working with English-speaking business partners.Primary Skill: SNOW Development
Key Responsibilities
Required Experience 1. English Fluency & Agile Leadership The candidate must: • Understand English well enough to comprehend, document, and act upon complex written and verbal communications. • Have Agile leadership experience or comparable experience with mentoring others and structuring tasks for execution by junior teammates. 2. ServiceNow Development Experience • ServiceNow ITSM Automation o Interacting with ITSM entities within a flow (INCs, RITMs, Tasks, etc.) o Auto-remediation of Incidents. o Self-service forms that initiate workflows. • ServiceNow Workflow Automation o Creating flows with Flow Designer o Supporting flows with Flow Designer o Calling APIs or Scripting API as part of a Flow o Initiating a Flow from a Catalog Item or Form. • ServiceNow UI Development o Creating and supporting Catalog Items o Experience with UI Builder and Form Builder o UI Actions and UI Policies o Script Includes
Skill Requirements
ServiceNow ITSM Automation o Interacting with ITSM entities within a flow (INCs, RITMs, Tasks, etc.) o Auto-remediation of Incidents. o Self-service forms that initiate workflows. • ServiceNow Workflow Automation o Creating flows with Flow Designer o Supporting flows with Flow Designer o Calling APIs or Scripting API as part of a Flow o Initiating a Flow from a Catalog Item or Form. • ServiceNow UI Development o Creating and supporting Catalog Items o Experience with UI Builder and Form Builder o UI Actions and UI Policies o Script Includes
Other Requirements
ptional Skills These skills are not essential, but a candidate with these skills will be preferred over candidates lacking them. 1. Development • ServiceNow Integration Hub • ServiceNow Spokes • ServiceNow Scripting API • ServiceNow Scripting Includes • Scripted REST API • Glide API • Scheduled Jobs (backend scripting) 2. Testing • Automated Testing Framework (ATF) 3. Data (Asset Discovery & Storage) • CMDB • Discovery • Service Graph Connectors • Table API • Discovery • Asset Management • Bulk Uploading of Assets (using a template) • Transform Map • Remediation of Duplicates • Identification and Reconciliation Rules • Agent Client Collector