Tower Lead - Monitoring Tools, Event Monitoring
India
Job Description
Tower Lead - Monitoring Tools, Event Monitoring
Noida, Uttar Pradesh

Job Summary

 IT OT - Tools

Key Responsibilities

System Integration & Convergence: Architect, install, and maintain the software pipelines connecting physical plant assets to cloud-based or on-premise IT infrastructure (using tools like Node-RED, PRTG, Meddle, or MQTT brokers).Tool Ownership: Act as the ultimate administrator and champion for IT/OT hybrid platforms, handling updates, troubleshooting, licensing, and access management.Unified Monitoring: Implement and scale a \"single pane of glass\" system to monitor the operational health of both corporate IT assets and industrial OT protocols (Modbus, OPC UA, EtherNet/IP).Cybersecurity Hardening: Collaborate with security teams to isolate OT infrastructure via network segmenting, configure secure industrial firewalls, and deploy OT-specific endpoint detection.Process Automation & Incident Routing: Set up automatic triggers to turn machine failures into IT service desk tickets (e.g., using Freshservice or automation tools) to minimize plant downtime.Collaboration & Governance: Define clear RACI boundaries and documentation between plant technicians and IT administrators using industry frameworks

Skill Requirements

Experience: 4+ years of hands-on experience working at the intersection of IT infrastructure and industrial manufacturing environment control systems.Protocol & Network Mastery: Solid understanding of both IT networking (TCP/IP, VLANs, Firewalls) and OT fieldbus networks (Modbus, Profinet, OPC UA, EtherNet/IP).Software Competency: Practical experience using open-source tools (Node-RED, Grafana), unified monitoring platforms (PRTG Network Monitor, Nagios), or IIoT data hubs.Education: Bachelor’s degree in Computer Science, Electrical Engineering, Industrial Automation, or equivalent practical field experience.

Other Requirements

NA

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.