Tower Lead - Program & Project Management
India
Job Description
Tower Lead - Program & Project Management
Bengaluru, Karnataka

Job Summary

The Automation Solution Architect is responsible for designing, developing, and implementing end-to-end automation solutions across IT and business processes. This role focuses on driving efficiency, cost optimization, and service excellence through tools such as RPA, AI/ML, and workflow orchestration platforms.

Key Responsibilities

Design and architect scalable automation solutions aligned with business and IT strategy Assess processes for automation feasibility (RPA, scripting, AI-based automation) Lead solution design using tools like UiPath, Automation Anywhere, Blue Prism, Power Automate Define automation frameworks, standards, and best practices Collaborate with stakeholders to identify high-value automation opportunities Develop solution architecture documents (HLD, LLD) Integrate automation solutions with enterprise systems (ITSM, ERP, Cloud platforms) Ensure governance, security, and compliance for automation deployments Drive automation roadmap, ROI tracking, and continuous improvement Mentor development teams and provide technical leadership

Skill Requirements

10+ years of IT experience with strong exposure to automation/RPA solutions Expertise in at least one RPA tool (UiPath / Automation Anywhere / Blue Prism) Strong knowledge of process analysis, orchestration, and workflow design Experience with AI/ML, OCR, chatbots, or intelligent automation Programming/scripting skills (Python, PowerShell, .NET, Java) Experience with ITSM tools (ServiceNow, Remedy) and integrations Understanding of cloud platforms (Azure, AWS) Strong solutioning, stakeholder management, and communication skills

Other Requirements

Certifications in RPA tools or cloud platforms Experience in digital transformation or enterprise automation programs Exposure to frameworks such as ITIL, Agile, DevOps

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.