Tower Lead - Program & Project Management
India
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Job Description
Tower Lead - Program & Project Management
Others, Maharashtra

Job Summary

 Program and Workstream Project Management role provide overall program governance, workstream coordination, and strategic oversight for the Tech Refresh project. Provide overall program governance, tracking milestones, deliverables, and ensuring alignment with organizational objectives Coordinate across workstreams (Intake, Scheduling, Engineering, Reporting) to ensure seamless execution and resource alignment Manage program-level risks, issues, and dependencies; escalate and resolve blockers Facilitate executive steering committees, status reporting, and stakeholder communications Drive continuous improvement initiatives and process optimization across the Tech Refresh program Manage the compliance

Key Responsibilities

 Proficiency in project/program management tools (MS Project, Excel) Strong Excel and reporting skills for status tracking, dashboards, and executive reporting Knowledge of ITIL practices and change management processes Familiarity with server infrastructure concepts (Windows/Linux, virtualization, databases) Stakeholder management and executive communication skills Risk and issue management frameworks Vendor management and contract oversight experience Understanding of Tech Refresh lifecycle (intake, scheduling, wave execution, closure) Budget tracking and resource planning skills Experience with ServiceNow or similar workflow/ticketing systems

Skill Requirements

Proficiency in project/program management tools (MS Project, Excel) Strong Excel and reporting skills for status tracking, dashboards, and executive reporting Knowledge of ITIL practices and change management processes Familiarity with server infrastructure concepts (Windows/Linux, virtualization, databases) Stakeholder management and executive communication skills Risk and issue management frameworks Vendor management and contract oversight experience Understanding of Tech Refresh lifecycle (intake, scheduling, wave execution, closure) Budget tracking and resource planning skills Experience with ServiceNow or similar workflow/ticketing systems

Other Requirements

 Proficiency in project/program management tools (MS Project, Excel) Strong Excel and reporting skills for status tracking, dashboards, and executive reporting Knowledge of ITIL practices and change management processes Familiarity with server infrastructure concepts (Windows/Linux, virtualization, databases) Stakeholder management and executive communication skills Risk and issue management frameworks Vendor management and contract oversight experience Understanding of Tech Refresh lifecycle (intake, scheduling, wave execution, closure) Budget tracking and resource planning skills Experience with ServiceNow or similar workflow/ticketing systems
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7 billion.