Tower Lead - Program & Project Management
India
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Job Description
Tower Lead - Program & Project Management
Gautam Buddha Nagar, Uttar Pradesh

Job Summary

Required Skills & Qualifications Technical Competencies Strong understanding of: Hybrid Cloud (AWS/Azure/GCP + On-Prem) Database platforms (Oracle, SQL, PostgreSQL) Enterprise Networking ServiceNow ITSM modules Monitoring tools (Dynatrace, AppDynamics, SolarWinds, SCOM, etc.) Automation tools (Ansible, PowerShell, Python, RPA) Process & Governance ITIL v3/v4 certified (preferred) Experience in SLA/KPI management Strong knowledge of change management in regulated environments Leadership Skills Strong stakeholder engagement skills Executive-level communication capability Crisis management and decision-making ability Experience managing multi-vendor ecosystems

Key Responsibilities

Required Skills & Qualifications Technical Competencies Strong understanding of: Hybrid Cloud (AWS/Azure/GCP + On-Prem) Database platforms (Oracle, SQL, PostgreSQL) Enterprise Networking ServiceNow ITSM modules Monitoring tools (Dynatrace, AppDynamics, SolarWinds, SCOM, etc.) Automation tools (Ansible, PowerShell, Python, RPA) Process & Governance ITIL v3/v4 certified (preferred) Experience in SLA/KPI management Strong knowledge of change management in regulated environments Leadership Skills Strong stakeholder engagement skills Executive-level communication capability Crisis management and decision-making ability Experience managing multi-vendor ecosystems

Skill Requirements

Required Skills & Qualifications Technical Competencies Strong understanding of: Hybrid Cloud (AWS/Azure/GCP + On-Prem) Database platforms (Oracle, SQL, PostgreSQL) Enterprise Networking ServiceNow ITSM modules Monitoring tools (Dynatrace, AppDynamics, SolarWinds, SCOM, etc.) Automation tools (Ansible, PowerShell, Python, RPA) Process & Governance ITIL v3/v4 certified (preferred) Experience in SLA/KPI management Strong knowledge of change management in regulated environments Leadership Skills Strong stakeholder engagement skills Executive-level communication capability Crisis management and decision-making ability Experience managing multi-vendor ecosystems

Other Requirements

Required Skills & Qualifications Technical Competencies Strong understanding of: Hybrid Cloud (AWS/Azure/GCP + On-Prem) Database platforms (Oracle, SQL, PostgreSQL) Enterprise Networking ServiceNow ITSM modules Monitoring tools (Dynatrace, AppDynamics, SolarWinds, SCOM, etc.) Automation tools (Ansible, PowerShell, Python, RPA) Process & Governance ITIL v3/v4 certified (preferred) Experience in SLA/KPI management Strong knowledge of change management in regulated environments Leadership Skills Strong stakeholder engagement skills Executive-level communication capability Crisis management and decision-making ability Experience managing multi-vendor ecosystems
Apply now
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7 billion.