Tower Lead - Program & Project Management
India
Job Description
Tower Lead - Program & Project Management
Others, Karnataka

Job Summary

The main purpose of the job is for applying Project Management Methodology based on PMI project
management methodology and HCL Best Practices to project manage the implementation of both single
Business Unit multi-product solutions and cross Business Unit multi-product integrations into client
environments, achieving scheduled completion dates within budget, resulting in meeting customers’
requirements and exceeding their expectations.

Key Responsibilities

project management methodology and HCL Best Practices to project manage the implementation of both single Business Unit multi-product solutions and cross Business Unit multi-product integrations into client environments, achieving scheduled completion dates within budget, resulting in meeting customers’ requirements and exceeding their expectations. Key Responsibilities § Ensure Project Plan matches with the scope and deliverables as outlined in the Statements of Work (SOW) and is created utilizing HCL Services tools and Best Practices. § Collaborate closely with assigned SMEs including Architect, Consultant and Global Practice team to map out a project delivery approach and a Work Breakdown Structure (WBS) and meets the captured customer requirements. § Ensure that work is not performed outside of contracted scope without appropriate change order documentation accepted by the client. Responsible for maintaining out of scope requests and working with the client and account team to develop those requests into additional HCL business. § Maintain a complete project schedule which identifies all project tasks, resources, progress against those tasks and project schedule performance against baseline. § Provide status reports as requested to the client and HCL Services management. § Collaborate with the Resource Management team to appropriately staff each project. § Ability to lead and manage teams of Consultants and Architects responsible for implementing products as a single Business Unit multi-product solution and/or a cross Business Unit multi- product integrated solution within the client environment thru utilizing HCL Services Best Practices, PPM Clarity based on PMI methodology. § Interact with staff, customer and other HCL departments as necessary to communicate the project status and to escalate implementation issues, with the purpose of timely and effective resolution. § Maintain and archive all project communications into appropriate systems. Communication must be maintained to PMP and Industry best practices. Communication must be maintained for all interested parties including but not limited to client, client management, HCL Services management, HCL Sales. § Ensure that personnel assigned to the engagement account for their time in accordance with HCL's Time and Expense Policy. § Manage and maintain project cost monitoring, budget and forecasting. • Deliver HCL projects within the approved project budget. • Maintain project cost monitoring and reconciling all project costs against the budget on a weekly basis. • Forecast project revenue and expenses. • Ensure monthly forecast as requested by Services Management. • Ensure that all revenue and costs, billable and non-billable, associated with an engagement are captured and reported in an accurate and timely manner. • Inform HCL client and HCL Service Management if additional budget is required to complete the goals of the project immediately when project task is projected to exceed the approved project budget. When required, responsible to develop and secure change orders to increase the project budget in advance of exhausting it. § Recommend improvements to project methods and processes to either Project Management Office or Global Practices as appropriate. § Meet target Billable Utilization objective as defined for this role. § Develop and maintain a solid knowledge of at least 1 solution and implementation § methodologies such that project stakeholders are confident that the project will be managed according to HCL and industry best practices. § Attend Project Reviews as requested by Project Management Office. § Adhere to HCL Policies of Code of Conduct/Ethics; Security and required.

Skill Requirements

Excellent client interaction skills, collaborative work style, and strong interpersonal and
team skills.
§ Ability to effectively plan and lead the correct processes to reach conclusions/consensus
in a facilitated meeting and positively handle disruptive or hostile participants.
§ Knowledge of the various levels of listening, ability to choose the right level depending
on the situation. Ability to objectively restate the opinions of others.
§ Ability to select and use appropriate tools for the job and perform technical research as
required to supplement and support methodologies in delivering solutions to clients.
§ Ability to design and develop technical reference documentation for project work plans,
guidelines, standards, procedures, and processes that meet the needs of the target
audience.
§ Ability to identify key issues, analyze data, and make recommendations to address
problems.
§ Outstanding integrity and the ability to always seek to do the right thing for the client
and the Firm.
§ Ability to think globally and discuss multiple aspects and impacts of issues. Ability to
respect and appreciate different personality styles, thinking, backgrounds, and cultures.
§ Demonstrate the ability to apply sound judgment to any situation and negotiate the best
outcome for all involved parties.
§ Analytical and problem-solving skills with ability to communicate both written and
verbally with project team, HCL Services management and customers.

Other Requirements

Active Project Management Institute PMP certification or Prince 2 Certification.
Business Travel and Physical Demands
§ Business travel of approximately 20 percent yearly is expected for this position.

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.